Contact Eljer Customer Service

The Eljer customer service phone number for general inquiries is (800) 442-1902. You can call this helpline whenever you have questions about the company, its products, warranty coverage, and prices. The customer care agents at this number will also help you choose the toilet model, bathtub, or sink according to your needs, preferences, and budget, assist with identifying your model number or part numbers for older Eljer products, so you can find correct replacements, and provide installation guidance. The same phone number can be used to share your feedback or file a complaint. Repair parts can be ordered via phone as well.

The company does not offer a direct Eljer support email address. However, you can email customer care using the online form on the official website. Visit the Contact Us page and fill out the form with the required information describing your issue in the text box below to submit your request. The customer service agent will get in touch with you to answer your questions and offer ways to resolve the issue as soon as they study your matter. If you wish to opt out of marketing emails or need to discuss a Privacy Policy or Data Protection concern, write to optout@lixil.com.

The Eljer customer service hours are Monday to Friday from 8 a.m. to 7 p.m. and Saturday between 10 a.m. and 4 p.m. ET. You can contact the customer care agents by phone during these hours if you have questions or need assistance solving your issues. You can also visit the official website whenever it is convenient for you to submit your request online. Fill out the form on the Contact Us page, and the customer relations representatives will get in touch with you to discuss the details, answer your questions, or provide instructions to resolve your problem. Alternatively, if your inquiry is not urgent, you can mail it by post.

To reach the customer service team online, visit the Eljer website, and scroll to the Company and Contact Info tab at the bottom of the homepage. On the right, you will find the Contact Us section with customer care phone number, mailing address, and hours of operation. Alternatively, you can click the Contact Us Online link to submit your request by filling out the web form. If you need to register your warranty, click the Register Warranty tab at the bottom of the main page and follow the prompts. To check the contact info of the company’s stores near you, click the Store Locator tab at the top of the homepage.