Elizabethtown Gas Phone Numbers and Emails

Toll-Free Number:

  • (800) 242-5830
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Customer Service:

  • (908) 289-5000

Media Relations:

  • (609) 561-9000


  • (800) 492-4009

Elizabethtown Gas Emails:

Customer Service
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Elizabethtown Gas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Elizabethtown Gas is 8002425830. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Friday. The average call time is 17 seconds.

  • People call Elizabethtown Gas mainly because of activation/ cancellation, account, payments and charges.

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How to Contact Elizabethtown Gas Customer Service?

Most Popular Number:

(800) 242-5830
Total calls: 13 Last call: May 22, 2024

The Elizabethtown Gas customer service phone number is (800) 242-5830. This number is the primary contact for customers who need assistance with their services. Whether you have questions about your bill, are experiencing a service disruption, or need to update your account details, the Elizabethtown Gas customer service team is ready to help.

The hotline tethered to Elizabethtown Gas pulsates with a commitment to customer service. Their raison d'être? Swift and nimble retorts to the entire gamut of interlocutions. Yet, a nuance warrants acknowledgment: the temporal oscillations in responsiveness, tethered to the intricate tapestry of your quandary's nature and intricacy.

The Elizabethtown Gas Company office is at 12 W. Lafayette St., Norristown, PA 19401, United States. This is the hub where the company's major decisions are made. However, it's recommended to use the Elizabethtown Gas customer service number or their online platforms for general inquiries or service-related issues.

Please note that receiving immediate assistance at the corporate office may not be possible, as their primary function is not customer service. For the fastest response, contacting the Elizabethtown Gas customer service team is best. If you need to send any documentation or letters to the company, mail them to this address.

The Elizabethtown Gas customer service hours operate from 7:00 AM to 8:00 PM EST, Monday through Friday. These are the hours when the Elizabethtown Gas customer service team is available to assist with your inquiries and concerns.

Do note that these business hours are subject to change on public holidays or during special events. Therefore, it's always best to check their official website or contact them directly to confirm their current hours of operation. Remember, if you smell or suspect a gas leak, immediately evacuate the area and call 911 or the Elizabethtown Gas 24-hour emergency number at (800) 492-4009.

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Contact Information

Elizabethtown Gas Website:

Elizabethtown Gas Help Center:

Corporate Office Address:

Elizabethtown Gas
520 Green Lane
Union, New Jersey 07083
United States



Elizabethtown Gas Rating Based on 1 Reviews

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Exchange, Refund and Cancellation Policy

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Summary of Elizabethtown Gas Customer Service Calls

00:17 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Elizabethtown Gas?

Payments and Charges Question:

  • “Make sure the bill is out of my name. Also, I received the bill the bill was a low amount and by the time they finish adding stuff up it was an extra $200 add it on the bill it seems as though they double bill me.”
  • “To pay my bill”
  • “My bill”

Account Question:

  • “Set up account”

Activation/ Cancellation Question:

  • “Cancelación de servicio”
  • “Moving - terminate service”

Product/ Service Question:

  • “Reconnection”

Staff Question:

  • “Trying to start service”

Request for Information Question:

  • “Have appointment to turn gas back on. No one has come”

Other Question:

  • “BAL”
  • “Furnace is very noisy when it turns on”


Related Companies

Southern Company, Georgia Power, Southern Telecom, Alabama Power, NiCor Gas


Elizabethtown Gas specializes in natural gas delivery. The company was founded in 1855. Its headquarters is based in Union, New Jersey, USA. In 2004 AGL Resources Inc. purchased Elizabethtown Gas. The company serves the following counties: Mercer, Morris, Hunterdon, Warren, and Sussex. It also provides services in certain regions of Union. Elizabethtown Gas works with residential and commercial customers. The company offers natural gas for vehicles on CNG fueling stations. User can pay bills by mail, by phone, AutoPay, and online. Available options are credit cards, checking account, and cash. Customers can also cancel natural gas service or transfer it to any new address.

Elizabethtown Gas reviews and complaints

Elizabethtown Gas is ranked 462 out of 1999 in Utility category

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