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Contact Elizabethtown Gas Customer Service

How to Reach a Person at Elizabethtown Gas

Verified Contact Information

Toll-Free Number:

  • 1-800-242-5830
    Español
Call Now
Send Message

Customer Service:

  • 1-800-492-4009
    Outages
  • 1-908-289-5000

Media:

  • 1-609-561-9000

Customer Service:

contactus@sjindustries.com
correspondenceetg@sjindustries.com
gasisnatural@sjindustries.com

Media:

media@sjindustries.com
customercare@sjindustries.com

Elizabethtown Gas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Elizabethtown Gas Phone Number
1 (800) 242-5830
Average Calls duration
1 minute
Most Popular Elizabethtown Gas Email Address
customercare@sjindustries.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Activation/ cancellation, staff, payments and charges
View full overview

How to Contact Elizabethtown Gas Customer Service?

The Elizabethtown Gas customer service phone number is (800) 242-5830. This number is the primary contact for customers who need assistance with their services. Whether you have questions about your bill, are experiencing a service disruption, or need to update your account details, the Elizabethtown Gas customer service team is ready to help.

The hotline tethered to Elizabethtown Gas pulsates with a commitment to customer service. Their raison d'être? Swift and nimble retorts to the entire gamut of interlocutions. Yet, a nuance warrants acknowledgment: the temporal oscillations in responsiveness, tethered to the intricate tapestry of your quandary's nature and intricacy.

The Elizabethtown Gas Company office is at 12 W. Lafayette St., Norristown, PA 19401, United States. This is the hub where the company's major decisions are made. However, it's recommended to use the Elizabethtown Gas customer service number or their online platforms for general inquiries or service-related issues.

Please note that receiving immediate assistance at the corporate office may not be possible, as their primary function is not customer service. For the fastest response, contacting the Elizabethtown Gas customer service team is best. If you need to send any documentation or letters to the company, mail them to this address.

The Elizabethtown Gas customer service hours operate from 7:00 AM to 8:00 PM EST, Monday through Friday. These are the hours when the Elizabethtown Gas customer service team is available to assist with your inquiries and concerns.

Do note that these business hours are subject to change on public holidays or during special events. Therefore, it's always best to check their official website or contact them directly to confirm their current hours of operation. Remember, if you smell or suspect a gas leak, immediately evacuate the area and call 911 or the Elizabethtown Gas 24-hour emergency number at (800) 492-4009.

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Contact Information

Elizabethtown Gas Website:

Elizabethtown Gas Help Center:

Corporate Office Address:

Elizabethtown Gas
520 Green Lane
Union, New Jersey 07083
United States

Fax:

1.908.845.0370

Why Customers Call Elizabethtown Gas?

Top Reasons of Customers Calls

  • Payments and Charges 25%
  • Customer Inquiries & Issues 21%
  • Activation/ Cancellation 14%
  • Staff 14%
  • Account 11%
  • Request for Information 7%
  • Shipping and Delivery 4%
  • Product/ Service 4%

Payments and Charges

25%
  • "Utility's bill"
  • "Bill balance"
  • "Make sure the bill is out of my name. Also, I received the bill the bill was a low amount and by the time they finish adding stuff up it was an extra $200 add it on the bill it seems as though they double bill me."

Customer Inquiries & Issues

21%
  • "Desconexión"
  • "My gas has been shut off"
  • "No heat"

Activation/ Cancellation

14%
  • "Cancelar el servicio"
  • "Cancelación de servicio"
  • "Moving - terminate service"

Staff

14%
  • "Service transfer"
  • "Shut off service date change"
  • "Trying to start service"

Account

11%
  • "Locked out of my account"
  • "Set up account"

Request for Information

7%
  • "Need to speak to someone"
  • "Have appointment to turn gas back on. No one has come"

Shipping and Delivery

4%
  • "Reckless drivers"

Product/ Service

4%
  • "Reconnection"

About

Related Companies

Southern Company, Georgia Power, Alabama Power, Southern Telecom, NiCor Gas

Summary

Elizabethtown Gas specializes in natural gas delivery. The company was founded in 1855. Its headquarters is based in Union, New Jersey, USA. In 2004 AGL Resources Inc. purchased Elizabethtown Gas. The company serves the following counties: Mercer, Morris, Hunterdon, Warren, and Sussex. It also provides services in certain regions of Union. Elizabethtown Gas works with residential and commercial customers. The company offers natural gas for vehicles on CNG fueling stations. User can pay bills by mail, by phone, AutoPay, and online. Available options are credit cards, checking account, and cash. Customers can also cancel natural gas service or transfer it to any new address.

Elizabethtown Gas reviews and complaints

Elizabethtown Gas is ranked 138 out of 2554 in Utility category

Compare Elizabethtown Gas Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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