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Contact Elite Airways Customer Service

Elite Airways Phone Numbers and Emails

Toll-Free Number:

  • (877) 393-2510
    Toll free
Call customer service
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Elite Airways Emails:

Accounting/ Billing
Customer Service
General Info
Jobs/ Career
Media
Sales/ Reservations
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How to Contact Elite Airways Customer Service?

Most Popular Number:

(877) 393-2510
Toll free
Total calls: 44 Issues resolved: 2 Last call: Sep 7, 2024

Elite Airways is an airline based in the United States with a toll-free helpline, 1-877-393-2510, to contact for queries and concerns. Elite Airways customer service is available on this helpline to handle individual concerns seven days a week. Yet, the operational hours are slightly different for weekdays and weekends. From Monday to Friday, the working hours are between 9:00 AM and 5:00 PM ET, while customers seeking to contact on weekends can dial the Elite Airways phone number between 12:00 PM and 5:00 PM ET for a prompt response. Calling the company agent is feasible for requesting information, activation, cancellation, and refunds. People who call the Elite Airways corporate office must provide their first and last name, address, and order ID to help the agent classify them as genuine customers. That would ensure better assistance to their concerns.

The airline has published multiple email addresses for individuals to contact for issues and inquiries. People with concerns related to accounting or billing can contact the respective department at accounting@eliteairways.com. Individuals who want to discuss their concerns with Elite Airways customer service can write to customerservice@eliteairways.net between office hours. The email address info@eliteairways.com is available for general information. To get details regarding jobs and career opportunities, individuals can email resumes@eliteairways.net to connect with the respective agent. People who want to contact the media department for related issues and inquiries can write to remery@eliteairways.net during business hours. Lastly, the email sales@eliteairways.com is available for discussion on sales and reservations. Customers can also visit the Elite Airways website for information or call the airline staff members if the matter is urgent.

Elite Airways' corporate office is 50 Portland Pier, Suite 300, Portland, Maine 04101, United States. Customers with sensitive issues and concerns can visit this address to discuss them with an agent during office hours. This would ensure safe communication and better solutions to their problems. Visiting the company headquarters is also feasible for complaints and issues that are difficult to resolve on call. People with general issues and inquiries can use the Elite Airways phone numbers and email addresses to save time.

Elite Airways Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Elite Airways is 8773932510.

  • The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 11 seconds.

  • Be prepared for the call as Elite Airways may ask you for the following information to identify you as a customer: order id, address or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Elite Airways Website:

Elite Airways Help Center:

Corporate Office Address:

Elite Airways
50 Portland Pier, Suite 300
Portland, Maine 04101
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5 pm (Eastern Time Zone)

Saturday and Sunday: 12 pm - 5 pm (Eastern Time Zone)

More contact details

Elite Airways Rating Based on 10 Reviews

Rating details

2.3
more details
Exchange, Refund and Cancellation Policy
Reliability
Customer service
Price Affordability

Rating stats

Rating trend

How Good is Elite Airways's Customer Service?

Janique Idh
Janique Idh
Feels Satisfied | Dec 31, 2022

excellent service; friendly

Read full quote
Jailine Mfx
Jailine Mfx
Feels Disappointed | Oct 11, 2022

All I want to know if they are in Business?

Read full quote

Summary of Elite Airways Customer Service Calls

44 TOTAL
CALLS
00:11 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Elite Airways?

Request for Information Question:

  • “Checking on flight from ve”
  • “Inquiry”
  • “Checking in”

Activation/ Cancellation Question:

  • “Cancel reservations”
  • “Flight got cancelled”

Refund Question:

  • “Refund”

Other Question:

  • “Marmoset monkey proof of care”
  • “Go fyi Boston”
  • “Booking number 2652301”

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