Contact ELGA Credit Union Customer Service
How to Reach a Person at ELGA Credit Union
Verified Contact Information
Toll-Free Number:
-
1-800-882-6457
Customer Service:
-
1-810-600-2533Loan Processing Department
-
1-877-644-2402Loan Processing Department (Text)
-
1-866-537-3199VISA Credit and Debit Card Services
Complaints/ Feedback:
feedback@elgacu.com
Customer Service:
loanprocessing@elgacu.com
Loan Processing Department
elgacumobile@gmail.com
Mobile Banking
Legal:
ELGA Credit Union Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ELGA Credit Union Phone Number
1 (810) 715-3542
Average Hold Time
00:00:52
Average Calls duration
7 minutes
Most Popular ELGA Credit Union Email Address
feedback@elgacu.com
ELGA Credit Union Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Medium (50% reported full resolution)
ELGA Credit Union Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ELGA Credit Union Phone Number | 1 (810) 715-3542 |
| Average Hold Time | 00:00:52 |
| Average Calls duration | 7 minutes |
| Most Popular ELGA Credit Union Email Address | feedback@elgacu.com |
| ELGA Credit Union Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Medium (50% reported full resolution) |
| ELGA Credit Union Customer Service Rating | 2 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Account, cards, payments and charges |
| Prepare before the call to ELGA Credit Union | Social security number or first and last name |
Contact Information
ELGA Credit Union Website:
ELGA Credit Union Help Center:
Corporate Office Address:
ELGA Credit Union
6065 Grand Pointe Blvd.
Grand Blanc,
Michigan
48439
United States
Fax:
+1(810) 600-2590
Summary of ELGA Credit Union Customer Service Calls
20
TOTAL
CALLS
CALLS
06:56
AVG CALL
DURATION
DURATION
50%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ELGA Credit Union?
Payments and Charges Question:
- “Dispute a charge”
- “Fraud”
- “Fraud purchase”
Account Question:
- “Unlock account”
- “Balance on account”
- “Password for app”
Cards Question:
- “Cards declined”
- “Card compromisednees a new card!”
- “Credit card & debit cards have been declined & deactivated and customer service verification the accounts are in good standing and "No Reason " given for each decline”
Product/ Service Question:
- “On line access”
- “Trying to make purchase”
Website/ Application Question:
- “Cash app problem”
Other Question:
- “Acc”
Compare ELGA Credit Union Customer Service To
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ELGA Credit Union