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Contact Elfster Customer Service

Elfster Phone Numbers and Emails

Customer Service Number:

  • (650) 353-7837
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Elfster Email:

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How to Contact Elfster?

Most Popular Number:

(650) 353-7837
Total calls: 37 Issue resolved: 1 Last call: Mar 6, 2025
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PissedConsumer Reporter

One of the fastest and most effective ways to address any consumer issue is to contact the company via phone and speak to a live customer care representative. Elfster phone number for customer support is 650-353-7837. Call the support line to get assistance with accessing your account, charges and payments, refunds and returns, special offers and discounts, and many more. Experienced customer care experts are always ready to help you with any consumer issue or inquiry.
Avoid calling the company on Monday and Friday as these are the days with the longest wait times. The best day to contact Elfster via phone is Wednesday.

Elfster email address for reaching out to the customer service team is help@elfster.com. As an alternative to emailing the company, you can send a message via Elfster website or get in touch with the team on such social media platforms as Twitter, Facebook, Instagram, YouTube, and LinkedIn.

The company is headquartered in California. Elfster address for contacting the company offline is 2930 Domingo Ave, #531, Berkeley, California 94705, United States. Another office location can be found at 460 Boulevard Way, Suite 1, Oakland, California 94610.

Instead of sending an email to the company, you can submit an online request via Elfster website. To do that, please click the “Help” button at the bottom of the page. Then, scroll down and click the “Contact Us” hyperlink at the bottom of the page. Provide your full name, contact details, and the reason for the inquiry to submit an online message.
To partner with Elfster, click the “Advertise with Us” button at the bottom of the main page. After that, fill out an online form by clicking the “Contact Us” button.

Elfster Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Elfster Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Elfster is 6503537837.

  • The longest wait times are on Thursday, while the shortest are on Saturday.

  • People call Elfster mainly because of account, request for information and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

Elfster Website:

Elfster Help Center:

Corporate Office Address:

Elfster, Inc.
2930 Domingo Ave, #531
Berkeley, California 94705
United States

Other Info (opening hours):

Other Location:

460 Boulevard Way,

Suite 1,

Oakland,

California 94610

More contact details

Elfster Rating Based on 6 Reviews

Rating details

3.1
more details
Privacy and Data Security
Diversity of Products or Services
Product or Service Quality
Website

Rating stats

Rating trend

How Good is Elfster's Customer Service?

Elysha Whe
Elysha Whe
Feels Disappointed | Dec 14, 2024

The website is fairly easy to navigate, even for a non- tech person like me. However, we encountered a problem and left emails and voice messages and did not hear back.

Read full quote
Shantell Fgn
Shantell Fgn
Feels Disappointed | Dec 01, 2023

Terrible

Read full quote
Syndey Krf
Syndey Krf
Feels Satisfied | Nov 25, 2022

So far, so good. Just started using it.

Read full quote

Summary of Elfster Customer Service Calls

37 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Elfster?

Account Question:

  • “Account”
  • “Missing member in our family group”
  • “Need old password”

Request for Information Question:

  • “Need human help”
  • “I am the organizer I opted in but now I decided to not participate but still organize.D how do I delete myself?”
  • “Help with my wishlist”

Product/ Service Question:

  • “Problem with exchange”
  • “Draw names problem”
  • “Want to swap a draw with a late”

Cards Question:

  • “Gift cards did not arrive”
  • “Lost eGiftCard”

Return/ Replace Question:

  • “My daughter Victoria Montagna Kostopoulos has taken over the gift exchange this year. It is under my name, Sherri Montagna. I need access and texted for help several days ago on December 6. So far I can not access the current exchange that was set up”
  • “I cant find my gift exchange group”

Website/ Application Question:

  • “Direction to remove wish list App sucks”

Payments and Charges Question:

  • “Payment inquiry”

Shipping and Delivery Question:

  • “Haven't received my purchases”

Other Question:

  • “Mishandled gift buy through Elfster”
  • “I am the organizer, I opted in but now I have to remove myself as a participant”
  • “Problem s. With one assignment”

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