Elemis Phone Numbers and Emails

Toll-Free Number:

  • (855) 235-3647
Call customer service
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Customer Service:

  • +44 117 316 1888

Elemis Emails:

Business Customer Service
Business Sales
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corporate@elemis.com
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How to Contact Elemis?

Most Popular Number:

(855) 235-3647
Total calls: 106 Issues resolved: 9 Last call: Aug 19, 2024

If you need assistance, the Elemis customer service phone number is an essential resource for quick support. You can reach the team at the toll-free number (855) 235-3647 for inquiries within the United States. For international inquiries, you can call +44 117 316 1888. Having the Elemis phone number allows you to speak directly with knowledgeable representatives, making it easier to resolve any issues or questions about products and orders. This immediate access ensures you get tailored support for your specific needs, aligning with Elemis’s commitment to excellent customer service across multiple regions, ensuring your experience is seamless and enjoyable.

For the written communication, the most appropriate way of contacting Elemis is through the email address of the customer care team via customercare@elemis. com. This Elemis email is used by approximately 60% of the customers to report problems, give feedback or complaints regarding the products and services offered. Through the Elemis address email, one can put down his or her concerns or queries in a detailed manner, hence helping the customer service desk to attend to the customer accordingly. This is a form of communication that is quite helpful when dealing with non-urgent issues and it also guarantees that all your concerns are well noted by the Elemis customer service team, and they respond to them accordingly.

The Elemis headquarters is at Elemis Ltd, Unit D Poplar Way East, Cabot Park, Avonmouth, Bristol, England BS11 0DD, United Kingdom. This Elemis office is where most of the big decisions are made, including the development of their products and managing customer relations. This is the contact information that is useful if you have to send letters or documents to the company concerning the time you have spent with Elemis. This also provides an insight into the brand’s understanding of the importance of their headquarters, which is a reflection of the quality and innovation they bring into the skincare market, their focus on customers and their satisfaction.

To facilitate easy communication, Elemis office has normal working hours from 9 am to 6:30 pm from Monday to Friday. They are also closed on Saturdays and Sundays so that their team can attend to the needs of the customers on the weekdays effectively. It is thus important to know the Elemis hours of operation in order to be able to time your questions and get the assistance that you require in good time. Knowing when to ask for help is beneficial to the customers because it helps them get the most out of their Elemis customer service interaction and get a quick and efficient solution to their problems regarding products or orders.

One of the ways that one can be able to get assistance from the company is through the Elemis website and this is a good method of communication. On their website, they provide a lot of information about their products, their frequently asked questions and their services. For those who want an instant reply, they also have an Elemis chat where the customers can talk to the support team in real time. This feature is quite helpful, especially if you have a quick concern or an emergency concern regarding orders or product information. Using the website for these queries also improves the overall experience and gives you an assurance of having all the necessary support that you may require.

Elemis Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Elemis is 8552353647. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call Elemis mainly because of request for information, product/ service and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Elemis Website:

Elemis Help Center:

Corporate Office Address:

Elemis Ltd
Unit D Poplar Way East, Cabot Park, Avonmouth
Bristol, England BS11 0DD
United Kingdom

Other Info (opening hours):

Hours:

Mondays - Fridays: 9 am - 6.30 pm

Saturdays, Sundays: Closed


Other Location:

Dublin 1, DO1 VY52, IRL

More contact details

Elemis Rating Based on 7 Reviews

Rating details

3.4
more details
Value for money
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Elemis Customer Service Calls

113 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Elemis?

Request for Information Question:

  • “Order question”
  • “Place order on carnival horizon trying to see status on my order”
  • “Sample inquiry”

Product/ Service Question:

  • “Defective product”
  • “Unhappy with a product”
  • “Product purchase”

Return/ Replace Question:

  • “Return”
  • “Return item”
  • “Returned items”

Payments and Charges Question:

  • “Billing question”
  • “Discount not applied in order double order”
  • “Bill”

Shipping and Delivery Question:

  • “I ordered on July 4, tracking says it was delivered. It was not. I spoke to an Elemis rep last elweek, she said FedEx had it and would deliver. They have not. Please call me asap”
  • “Tracking an order”
  • “I have not received my order as yet”

Staff Question:

  • “Speak to customer service representative”

Refund Question:

  • “Refund”

Cards Question:

  • “Gift card”

Activation/ Cancellation Question:

  • “Want to cancel an order and then reorder”

Other Question:

  • “To make an order”
  • “Issue with order”
  • “Order not complete”

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