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Contact Element Brand Customer Service

Element Brand Phone Numbers and Emails

Toll-Free Number:

  • (877) 837-3932
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • (480) 470-9283

Element Brand Emails:

Legal
Account Termination, Privacy Inquiries
warranty.usa@boardriders.com
Warranty
Is this your business?

How to Contact Element Brand?

Most Popular Number:

(877) 837-3932
Privacy Inquiries
Total calls: 37 Last call: May 19, 2025
author avatar
PissedConsumer Reporter

Users consulting the business representatives for privacy inquiries can dial the toll-free Element Brand customer service number 1-877-837-3932 for an efficient response. To seek information and assistance regarding products like skateboards, decks, wheels, bearings, and trucks, dial 1-480-470-9283 between business hours. The Element Brand phone number is also active for queries and concerns about grip tapes, flat bars, rails, and skate shoes. To get quick solutions to their problems, customers must call these helplines between 6:00 AM and 6:00 PM PST from Monday to Friday. While the agents cannot respond to calls on weekends, clients can submit their requests for assistance via the Element Brand email.

The company has published several emails to contact for queries and concerns. Users consulting Element Brand customer service for warranty issues can write to warranty.usa@boardriders.com between business hours. The email address accounts@boardriders.com is available to reach the legal department for account termination requests. Clients seeking to discuss privacy issues and concerns can use the Element Brand contact email privacy@boardriders.com to relay those to the respective agent. Lastly, termsofuse@boardriders.com is the email for general legal matters. To ensure efficient assistance, submit a request between business hours.

Boardriders, Inc. is at 5600 Argosy Circle, Building #100, Huntington Beach, California 92649, United States. Clients can consult the Element Brand address for better assistance with queries and complaints. However, arriving in person to resolve such issues is not always necessary. Users can also send letters to the company offices to ensure safe communication and better solutions to their problems. Despite being time-consuming, it helps avoid the risk of confidentiality violation and is the best option for critical and sensitive matters.

To resolve your queries and concerns online, open the Element Brand website in your browser and click About on the homepage. That will direct you to a new page with detailed information about payments, shipping, returns, after-pay, privacy policy, terms of use, size charts, and cancellations. The website also has a separate FAQ section featuring answers to common queries and concerns that customers can benefit from. Users can also find links to social media platforms the company is active on. Following those will help them conveniently connect with Element Brand customer service via direct messages for efficient assistance.

Element Brand Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Element Brand is 8778373932. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday and Wednesday.

  • People call Element Brand mainly because of product/ service, return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Element Brand Website:

Element Brand Help Center:

Corporate Office Address:

Boardriders, Inc.
5600 Argosy Circle, Building #100
Huntington Beach, California 92649
United States

Other Info (opening hours):

Customer Service Working Hours:

Monday - Friday 6:00am – 6:00pm PST

Saturday - Sunday Closed

Closed major holidays

More contact details

Element Brand Rating Based on 2 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Advertised vs Delivered
Delivery Service
Customer service

Rating stats

Rating trend

Summary of Element Brand Customer Service Calls

51 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Element Brand?

Product/ Service Question:

  • “Element tv not working”
  • “Hello, presently I don’t have signal”
  • “Black screen with sound”

Return/ Replace Question:

  • “Replacement remote”
  • “To see if they had replacement clips.”
  • “Replacement clip”

Staff Question:

  • “Tv service”

Payments and Charges Question:

  • “I got charged twice for 1 item”
  • “Discount not applied- 20%”

Request for Information Question:

  • “Live tv support”

Other Question:

  • “Remote”
  • “Program tv”
  • “Tv”

Compare Element Brand Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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