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Contact Element Brand Customer Service

How to Reach a Person at Element Brand

Verified Contact Information

Toll-Free Number:

  • 1-877-837-3932
    Privacy Inquiries
Call Now
Send Message

Customer Service:

  • 1-480-470-9283

Legal:

accounts@boardriders.com
Account Termination
privacy@boardriders.com
Privacy Inquiries
termsofuse@boardriders.com
warranty.usa@boardriders.com
Warranty

Element Brand Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Element Brand Phone Number
1 (877) 837-3932
Average Calls duration
27 seconds
Most Popular Element Brand Email Address
warranty.usa@boardriders.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Product/ service, return/ replace, payments and charges
View full overview

How to Contact Element Brand?

Most Popular Number:

(877) 837-3932
Privacy Inquiries
Total calls: 44 Last call: May 9, 2026

Users consulting the business representatives for privacy inquiries can dial the toll-free Element Brand customer service number 1-877-837-3932 for an efficient response. To seek information and assistance regarding products like skateboards, decks, wheels, bearings, and trucks, dial 1-480-470-9283 between business hours. The Element Brand phone number is also active for queries and concerns about grip tapes, flat bars, rails, and skate shoes. To get quick solutions to their problems, customers must call these helplines between 6:00 AM and 6:00 PM PST from Monday to Friday. While the agents cannot respond to calls on weekends, clients can submit their requests for assistance via the Element Brand email.

The company has published several emails to contact for queries and concerns. Users consulting Element Brand customer service for warranty issues can write to warranty.usa@boardriders.com between business hours. The email address accounts@boardriders.com is available to reach the legal department for account termination requests. Clients seeking to discuss privacy issues and concerns can use the Element Brand contact email privacy@boardriders.com to relay those to the respective agent. Lastly, termsofuse@boardriders.com is the email for general legal matters. To ensure efficient assistance, submit a request between business hours.

Boardriders, Inc. is at 5600 Argosy Circle, Building #100, Huntington Beach, California 92649, United States. Clients can consult the Element Brand address for better assistance with queries and complaints. However, arriving in person to resolve such issues is not always necessary. Users can also send letters to the company offices to ensure safe communication and better solutions to their problems. Despite being time-consuming, it helps avoid the risk of confidentiality violation and is the best option for critical and sensitive matters.

To resolve your queries and concerns online, open the Element Brand website in your browser and click About on the homepage. That will direct you to a new page with detailed information about payments, shipping, returns, after-pay, privacy policy, terms of use, size charts, and cancellations. The website also has a separate FAQ section featuring answers to common queries and concerns that customers can benefit from. Users can also find links to social media platforms the company is active on. Following those will help them conveniently connect with Element Brand customer service via direct messages for efficient assistance.

PissedConsumer Club

Contact Information

Element Brand Website:

Element Brand Help Center:

Corporate Office Address:

Boardriders, Inc.
5600 Argosy Circle, Building #100
Huntington Beach, California 92649
United States

Other Info (opening hours):

Customer Service Working Hours:

Monday - Friday 6:00am – 6:00pm PST

Saturday - Sunday Closed

Closed major holidays

More contact details

Summary of Element Brand Customer Service Calls

58 TOTAL
CALLS
00:27 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Element Brand?

Product/ Service Question:

  • “Element tv not working”
  • “Hello, presently I don’t have signal”
  • “Black screen with sound”

Return/ Replace Question:

  • “Replacement remote”
  • “To see if they had replacement clips.”
  • “Replacement clip”

Staff Question:

  • “Tv service”

Payments and Charges Question:

  • “I got charged twice for 1 item”
  • “Discount not applied- 20%”

Shipping and Delivery Question:

  • “I haven't received my product”

Request for Information Question:

  • “Live tv support”

Other Question:

  • “My TV has a power light but the TV will not come on”
  • “Wanting to try it”
  • “Tv will not turn on”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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