Electronic Merchant Systems Phone Numbers and Emails

Toll-Free Number:

  • (800) 476-5020
  • (800) 901-7500
  • (703) 379-7913

Electronic Merchant Systems Contact Information

Electronic Merchant Systems Website:

Electronic Merchant Systems Help Center:

Corporate Office Address:

Electronic Merchant Systems Inc.
3612 Forest Dr
Alexandria, Virginia 22302
United States


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Summary of Electronic Merchant Systems Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Electronic Merchant Systems Customer Service?

Request for Information Question:

  • “Questioned charge”


Electronic Merchant Systems Return Policy
To read more: https://www.elect-mer.com/shipping-returns.html
Electronic Merchant Systems Delivery Policy
To read more: https://www.elect-mer.com/cart/my-account.php
Electronic Merchant Systems Privacy Policy
At Accept Credit Cards at Electronic Merchant Systems Inc. ("EMS"), The User's privacy is Electronic Merchant Systems's' priority. EMS is committed to protecting The Customer's privacy at all times, in all situations. The information EMS collects about The User of Website when The Client become a member is used to process The Client's orders and to provide a more personalized experience on the EMS Web site. In order to better insure the protection and security of The User's personal information, the EMS Web site uses a 128 bit encrypted SSL. While, EMS, can not guarantee complete security on stored information, EMS has installed and applied Electronic Merchant Systems's' encrypted pages and installed SSL certificates to prevent information from being stolen. When The Client of Electronic Merchant Systems become an EMS member, EMS will ask The User of Website to fill out a form that requests disclosure of The Client's name, address and e-mail address, as well as some demographic information such as gender and date of birth.
To read more: https://www.elect-mer.com/privacy-policy.html
Electronic Merchant Systems FAQ
Due to EMV compliance and liability reasons, The Client should upgrade to readers that can process chip debit and credit cards. Compliance involves more than simply having a chip reader, but that is one part of it. Most EMV card readers also include a magnetic card reader as well to accommodate The User's customers who do not have chip cards yet. Non-compliant companies who accept credit cards risk losing their ability to process credit card payments and being audited and/or fined. The theft of a small amount of cardholder data can cost merchants tens of thousands of dollars in fines, assessments, audit fees and remediation expenses. Those costs don't even factor in the damage to The Customer's company's reputation and brand image. Simply put, a security breach could put The User of company services out of business. Every business that processes payment card transactions must validate their PCI compliance annually.
To read more: https://www.elect-mer.com/faqs.html

Electronic Merchant Systems has been on the market serving thousands of clients nationwide helping them to handle credit card transactions for over 22 years. The company provides merchant accounts, gift cards and credit card machines. Electronic Merchant Systems accepts credit cards from its clients customers and processes checks, debit cards, Visa, MasterCard, American Express, Discover, Diner's Club, JCB and China Union Pay credit cards. Electronic Merchant Systems offers PCI compliant merchant services and a complete selection of credit card terminals, including Hypercom and Verifone. The company features technical support and are backed by one of the nation's largest bankcard processors. Electronic Merchant Systems is based in Alexandria, VA.

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