Contact Electric Fireplaces Direct Customer Service
Electric Fireplaces Direct Phone Numbers and Emails
Toll-Free Number:
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(866) 966-1122
Customer Service:
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(888) 867-6056Damage Inquiries
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(877) 430-0703Post-Purchase Support
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(256) 765-2171
Electric Fireplaces Direct Emails:
Contact Information
Electric Fireplaces Direct Website:
Electric Fireplaces Direct Help Center:
Corporate Office Address:
Other Info (opening hours):
8am-7pm CST Monday-Thursday • 8am-5pm CST Friday • 10am-3pm CST Saturday
Fax:
Summary of Electric Fireplaces Direct Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Electric Fireplaces Direct?
Return/ Replace Question:
- “My fireplace wont turn on”
- “My fireplace does not put out the heat that it should”
Activation/ Cancellation Question:
- “Cancel my order”
Request for Information Question:
- “Inquiring about a remote control”
Other Question:
- “Checing in order”
About
Electric Fireplaces Direct is an online store that sells fireplace mantel packages, wall mount fireplaces, and freestanding electric fireplaces from such well-known manufacturers as ClassicFlame, Dimplex, Duraflame, ChimneyFree, Burley and Napoleon. Among the company's products are also high quality electric grills. At Electric Fireplace Direct it is possible to find various kinds of electric grills from the brands including Dimplex, Outdoor GreatRoom, Kenyon and Electri-Chef. Their online shopping platform has a very user friendly interface that allows to search easily for a fireplace or electric grill. The search for a fireplace can be done by its manufacturer, price range, mantel finish, overall mantel width or overall mantel height. The company offers free shipping on all of its electric fireplaces to the continental U.S. The purchase is usually tax-free, only Alabama and Colorado residents pay sales tax.
Electric Fireplaces Direct is ranked 6 out of 49 in Chimneys and Fireplaces category
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