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Contact El Paso Times Customer Service

El Paso Times Phone Numbers and Emails

Toll-Free Number:

  • (800) 351-1677
Call customer service
Send Message

Customer Service:

  • (915) 546-6119

El Paso Times Emails:

Accessibility
Customer Service
privacy@edpo.brussels
Privacy Inquiries
Is this your business?

How to Contact El Paso Times?

Most Popular Number:

(800) 351-1677
Total calls: 16 Last call: Aug 19, 2024
author avatar
PissedConsumer Reporter

Users can reach the business agents for queries and concerns via two helplines. The toll-free number 1-800-351-1677 is active for general issues and complaints. Those consulting the customer care team for efficient assistance with specific concerns can use the El Paso Times contact number 1-915-546-6119 to call or message between business hours. Calling the company representative is best for urgent matters requiring immediate assistance due to the prompt response it ensures.

Four emails are available for different purposes. Clients reaching out for accessibility concerns can use the El Paso Times customer service email borderland@elpasotimes.com to seek assistance from the respective agent. For general queries and concerns, borderland@elpasotimes.com is the email address. Lastly, those with privacy issues and inquiries can submit a request via the El Paso Times contact email privacy@edpo.brussels. That would ensure effective solutions to their problems within a few business hours or days.

Customers with critical and sensitive matters can visit the El Paso Times address, 500 W. Overland St, Suite 150, El Paso, Texas 79901, United States, to seek better assistance from the company agents. In-person consultation is a better alternative to online for confidential matters that cannot be addressed otherwise. However, clients with general queries and concerns can consider options such as the El Paso Times app for consultation to ensure convenience.

El Paso Times customer service is available Monday through Friday between 8:00 AM and 7:00 PM CST to efficiently assist clients with queries and concerns. Users reaching out on Saturday can do so between 7:00 AM and 11:00 AM CST for efficient assistance. To consult on Sundays and holidays, use the most feasible El Paso Times contact option between 7:00 AM and 11:00 AM CST for a quick response. Users seeking to consult outside working hours can send an email so the business agents can respond as soon as they are online.

The El Paso Times website is the company's official online platform, featuring plenty of information regarding its products and policies. Clients with general queries and concerns can benefit from the published details for self-help. Those needing assistance with a specific issue can click Help on the homepage to get directed to the respective options. The El Paso Times contact number is best for efficient assistance with general matters. Those intending to consult directly through the website can click Chat Now to connect with the customer care team. To reach out for account management, enter your login credentials to access your El Paso Times account. Signing into their registered accounts will help users manage payments, report delivery issues, and submit vacation requests. Clients can also conveniently submit letters to the editor and share their feedback with the company agents via the website. Moreover, ordering reprints, purchasing photographs, and submitting reuse permissions also becomes convenient for subscribers. Hence, new users must register an account on the company website to enhance their overall experience.

El Paso Times Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call El Paso Times is 9155466119. 57% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Saturday and Wednesday.

  • Be prepared for the call as El Paso Times may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

El Paso Times Website:

El Paso Times Help Center:

Corporate Office Address:

El Paso Times
500 W. Overland St Suite 150
El Paso, Texas 79901
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 7:00 pm

Saturday: 7:00 am - 11:00 am

Sunday and Holidays: 7:00 am - 11:00 am

More contact details

El Paso Times Rating Based on 5 Reviews

Rating details

1.9
more details
Customer service
Price Affordability
Value for money
Product or Service Quality

Rating stats

Rating trend

How Good is El Paso Times's Customer Service?

Mikiyah Qiy
Mikiyah Qiy
Feels Disappointed | Aug 15, 2023

Quite using the rude and vulgar term "pissed". Be more professional.

Read full quote
Edwards Aym
Edwards Aym
Feels Satisfied | Aug 09, 2023

Being elderly, hate that term, but I’m not technical so speaking to some made for a pleasant day

Read full quote
Kaylen Ibj
Kaylen Ibj
Feels Disappointed | Jun 19, 2023

No Deliveries. Called numerous times & no live person. Press this press this & then hang up. Stinks pretty bad.

Read full quote

Summary of El Paso Times Customer Service Calls

37 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call El Paso Times?

Shipping and Delivery Question:

  • “Hi, good afternoon, I would like to change the address delivery”
  • “Did not receive”
  • “Non delivery of paper”

Request for Information Question:

  • “Technical assistance”
  • “Placing ad in the paper. Was delighted to speak to a person. It made for an enjoyable call.”

Refund Question:

  • “I went three el paso tacos , 5 dollars for 15 dollars refund”

Activation/ Cancellation Question:

  • “Talk to subscribe rep”

Account Question:

  • “Seven day subscription”

Other Question:

  • “Wet newdlapers”
  • “Cost increase”
  • “Obituary”

Compare El Paso Times Customer Service To

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