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Contact El Paso Times Customer Service

How to Reach a Person at El Paso Times

Verified Contact Information

Toll-Free Number:

  • 1-800-351-1677
Call customer service
Send Message

Customer Service:

  • 1-915-546-6119

El Paso Times Emails:

Accessibility
Customer Service
privacy@edpo.brussels
Privacy Inquiries

El Paso Times Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular El Paso Times Phone Number
1 (915) 546-6119
Average Calls duration
2 minutes
Most Popular El Paso Times Email Address
borderland@elpasotimes.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact El Paso Times?

Most Popular Number:

(800) 351-1677
Total calls: 19 Last call: Oct 19, 2025

Users can reach the business agents for queries and concerns via two helplines. The toll-free number 1-800-351-1677 is active for general issues and complaints. Those consulting the customer care team for efficient assistance with specific concerns can use the El Paso Times contact number 1-915-546-6119 to call or message between business hours. Calling the company representative is best for urgent matters requiring immediate assistance due to the prompt response it ensures.

Four emails are available for different purposes. Clients reaching out for accessibility concerns can use the El Paso Times customer service email borderland@elpasotimes.com to seek assistance from the respective agent. For general queries and concerns, borderland@elpasotimes.com is the email address. Lastly, those with privacy issues and inquiries can submit a request via the El Paso Times contact email privacy@edpo.brussels. That would ensure effective solutions to their problems within a few business hours or days.

Customers with critical and sensitive matters can visit the El Paso Times address, 500 W. Overland St, Suite 150, El Paso, Texas 79901, United States, to seek better assistance from the company agents. In-person consultation is a better alternative to online for confidential matters that cannot be addressed otherwise. However, clients with general queries and concerns can consider options such as the El Paso Times app for consultation to ensure convenience.

El Paso Times customer service is available Monday through Friday between 8:00 AM and 7:00 PM CST to efficiently assist clients with queries and concerns. Users reaching out on Saturday can do so between 7:00 AM and 11:00 AM CST for efficient assistance. To consult on Sundays and holidays, use the most feasible El Paso Times contact option between 7:00 AM and 11:00 AM CST for a quick response. Users seeking to consult outside working hours can send an email so the business agents can respond as soon as they are online.

The El Paso Times website is the company's official online platform, featuring plenty of information regarding its products and policies. Clients with general queries and concerns can benefit from the published details for self-help. Those needing assistance with a specific issue can click Help on the homepage to get directed to the respective options. The El Paso Times contact number is best for efficient assistance with general matters. Those intending to consult directly through the website can click Chat Now to connect with the customer care team. To reach out for account management, enter your login credentials to access your El Paso Times account. Signing into their registered accounts will help users manage payments, report delivery issues, and submit vacation requests. Clients can also conveniently submit letters to the editor and share their feedback with the company agents via the website. Moreover, ordering reprints, purchasing photographs, and submitting reuse permissions also becomes convenient for subscribers. Hence, new users must register an account on the company website to enhance their overall experience.

PissedConsumer Club

Contact Information

El Paso Times Website:

El Paso Times Help Center:

Corporate Office Address:

El Paso Times
500 W. Overland St Suite 150
El Paso, Texas 79901
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 7:00 pm

Saturday: 7:00 am - 11:00 am

Sunday and Holidays: 7:00 am - 11:00 am

More contact details

Summary of El Paso Times Customer Service Calls

40 TOTAL
CALLS
01:50 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call El Paso Times?

Shipping and Delivery Question:

  • “Non delivery of paper”
  • “No delivery”
  • “Hi, good afternoon, I would like to change the address delivery”

Request for Information Question:

  • “Technical assistance”
  • “Placing ad in the paper. Was delighted to speak to a person. It made for an enjoyable call.”

Refund Question:

  • “I went three el paso tacos , 5 dollars for 15 dollars refund”

Activation/ Cancellation Question:

  • “Talk to subscribe rep”

Account Question:

  • “Seven day subscription”

Other Question:

  • “Wet newdlapers”
  • “Cost increase”
  • “Obituary”

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