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Contact Einstein Customer Service

How to Reach a Person at Einstein

Verified Contact Information

Toll-Free Number:

  • 1-833-689-1142
    Privacy Inquiries
Call Now
Send Message

Customer Service:

  • 1-800-346-7834

Legal:

  • 1-215-456-3517
    Privacy Inquiries

Customer Service:

spanishptnavigator@jefferson.edu
For Spanish-Speaking Patients

Legal:

privacyoffice@jefferson.edu
Privacy Inquiries

Media:

webteam@einstein.edu
Opt-out of Marketing Emails

Einstein Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Einstein Phone Number
1 (800) 346-7834
Contact Method Distribution
100% phone
Common Reasons for Contact
Payments and charges
View full overview

How to Contact Einstein?

Most Popular Number:

(833) 689-1142
Privacy Inquiries

The medical center provides real-time customer support through the main Einstein phone number, 1-800-346-7834. You can discuss healthcare services, an academic program, billing, and general inquiries there. To receive prompt support without being distracted by clarifying questions from the manager, carefully formulate your inquiry in your head and write key points down to have this information handy when calling. Also, remember the following Einstein hours: Monday through Friday from 9 a.m. to 7 p.m. GMT-4. After all, phone support is provided only during these times.

To contact the Einstein customer service team regarding detailed inquiries, use the request an appointment form. It is accessible after you click on the “Request an appointment button on the home page of the official company website. If you are a patient who speaks Spanish only or knows English not very well, get in touch with the company via SpanishPtNavigator@jefferson.edu. To resolve the privacy policy inquiries, email Einstein at privacyoffice@jefferson.edu.

From where key functions are performed, the Einstein office is located in the United States at 5501 Old York Rd, Philadelphia, Pennsylvania 19141, USA. Be sure to call ahead if you need to visit this location to make an appointment and discuss key points of your meeting so that the company can prepare the appropriate documents, equipment, presentation, etc. Also, plot a detailed route from your home to the Einstein address on the map to better understand how to reach the main office.

The Einstein website offers several options for online communication. If you prefer resolving matters in real-time, click on the telephone number in the top menu or another part of the home page. You can also click on the “Request an appointment” button and fill out a detailed form with your name, date of birth, contact number, email address, zip code, and a detailed description of the reason for the appointment. This communication format allows you to submit a request for a callback within 1-2 business days.

PissedConsumer Club

Contact Information

Einstein Website:

Einstein Help Center:

Corporate Office Address:

Einstein Healthcare Network
5501 Old York Road
Philadelphia, Pennsylvania 19141
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 7:00pm


Additional Contact Number:

1.800.EINSTEIN


Other Locations:

559 West Germantown Pike,

East Norriton,

Pennsylvania 19403,

United States


60 Township Line Road,

Elkins Park,

Pennsylvania 19027,

United States

More contact details

Fax:

+1 215 456 3330

Summary of Einstein Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Einstein?

Payments and Charges Question:

  • “It charged my app 3 times”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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