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Updated by user Feb 12, 2024

responsive. clear instructions, easy drop off at post office.

Original review posted by user Feb 08, 2024

I have been a customer for over 20 years. On september 27,I purchased a black cropped pullover at the Mill Valley, California store.

It was a gift to myself for my birthday. It has worn so poorly. it has pilled all over. I went into the new Berkeley store and the manager told me to buy a pill remover, explaining that the yarn tended to do that.

I did that and it continues to pill.

I have many of your pieces and trade my old clothes at the San Leandro outlet. The brand has always stood for quality and been worth the investment to have a piece for many years.

This experience is the exception. I am wondering if you have had similar complaints

User's recommendation: the sweater is a great style but has not worn well.

Preferred solution: Full refund.

Eileen Fisher Pros: Great style and social commitment and usually wears well.

Eileen Fisher Cons: Requires a significant investment.

Location: 2126 Abbott Martin Road, Nashville, Tennessee 37215, United States

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