Contact Eight Sleep Customer Service
How to Reach a Person at Eight Sleep
Verified Contact Information
Toll-Free Number:
-
1-888-699-4015
Customer Service:
-
1-888-848-9085
Accessibility:
accessibility@eightsleep.com
Customer Service:
support@eightsleep.com
Legal:
admin@eightsleep.com
Media:
Eight Sleep Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Eight Sleep Phone Number
1 (888) 699-4015
Average Hold Time
00:02:36
Average Calls duration
5 minutes
Most Popular Eight Sleep Email Address
support@eightsleep.com
Eight Sleep Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (15% reported full resolution)
Eight Sleep Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Eight Sleep Phone Number | 1 (888) 699-4015 |
| Average Hold Time | 00:02:36 |
| Average Calls duration | 5 minutes |
| Most Popular Eight Sleep Email Address | support@eightsleep.com |
| Eight Sleep Live Agent Availability | 26% of callers successfully reach a real person |
| Issue Resolution Rate | Low (15% reported full resolution) |
| Eight Sleep Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Prepare before the call to Eight Sleep | First and last name or email |
Contact Information
Eight Sleep Website:
Eight Sleep Help Center:
Corporate Office Address:
Eight Sleep, Inc.
164 West 25th St., 9th Fl.
New York,
New York
10001
United States
Summary of Eight Sleep Customer Service Calls
45
TOTAL
CALLS
CALLS
04:53
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Eight Sleep?
Product/ Service Question:
- “Pod not working”
- “My device is not working”
- “Tech support”
Request for Information Question:
- “Disassemble iassistance”
- “Check on price with referral”
- “Looking for mattress”
Payments and Charges Question:
- “Double charge”
- “Billing”
- “Charged over 3000. To my credit card twice”
Return/ Replace Question:
- “Change email from order”
- “Need to return part of order”
- “Can the battery be replaced”
Account Question:
- “Trying to set up profile for right side iof the bed”
Website/ Application Question:
- “App help”
Other Question:
- “Storing pod”
- “My 8sleep is messed up”
- “The cover does not cool”
Compare Eight Sleep Customer Service To
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Eight Sleep