The eHealthInsurance phone number for general customer service inquiries is (833) 964-1202. You can also contact the customer care representatives at (650) 961-2123. These helplines can be used to learn more about the company, its services, plans, and policies. The customer care experts will provide assistance with comparing health, dental, vision, or Medicare plans, and guidance on enrolling in a new policy or updating existing coverage. The company’s phone number for questions regarding group health, dental, and vision plans is (877) 456-6670. To inquire about Individual and Family Insurance, dial (800) 977-8860. To get in touch with the official representatives at the corporate headquarters, call (877) 456-7180.
The eHealthInsurance contact email for general questions and concerns is customerservice@ehealthinsurance.com. You can use this address to learn more about the company, its services, plans, and policies. You can also email your complaints and feedback to the customer care team via email. To inquire about Medicare Advantage and Supplement Plans, write to medicare@ehealth.com. For details regarding Individual and Family Insurance, contact the company’s agents at sales@ehealth.com. Issues related to Group Health, Dental, and Vision plans can be discussed at smb@ehealth.com. Privacy Policy concerns can be sent to the Data Protection Officer at privacy@ehealthinsurance.com. The Media Relations team is available at social@ehealth.com for press and media inquiries.
The eHealthInsurance address you can use to contact the official representatives at the company’s headquarters is eHealthInsurance Services, Inc., 2625 Augustine Drive, Suite 150, Santa Clara, California 95054, United States. You can send information requests to this office whenever you need to learn about the company, its policies, plans, and programs. You can also mail official correspondence and legal documentation to this address for the Legal Department to handle. The customer care team at this office is also ready to deal with your feedback, complaints, and suggestions. If you have questions regarding the Privacy Policy and Data Protection, send them to the Data Protection Officer at this address.
The eHealthInsurance hours of operation are Monday to Friday from 5 a.m. to 5 p.m. PT. You can call the customer service helplines within these hours for general information and assistance with your issues. If you prefer online communication to phone calls, you can try contacting customer support via social media. Send a direct message describing your issue, and the customer relations expert will usually respond within several business hours. If your inquiry is not time-sensitive, you can send it to the customer care team via email whenever it is convenient for you. You will get a response with the required information as soon as the company’s representatives study your matter.
To reach the eHealthInsurance customer service representatives online, visit the official website and click the chat icon in the bottom right corner of the homepage. Type your question or describe your issue to initiate the chat session, and the support agent will provide the required information and find ways to resolve your problem within regular business hours. You can also visit the Contact Us page to check the available options to get in touch with customer care, including email links and phone numbers. Click the email link to send a message to the specific department or expert directly. Alternatively, you can try messaging the customer relations team via social media.
