eGlobal Central - Eglobal UK are NOT a UK company. They dont honour their returns process.

1 of 1 eGlobal Central reviews

I bought a fitbit alta from this company it arrived faulty.I emailed them the very same day expecting they would respond immediately and offer to replace.

But noooo they waited days before answering then wanted a video. I complied with everything. They said they would send a courier to collect days later no courier and no response from eglobal. I filed a complaint with paypal and won but was instructed by paypal to return the faulty goods to eglobals address in CHINA !!

I had to pay to ship a non working item (at my expense breaching my consumer rights) to China with tracking.

Cost me almost £10 to do this and eglobal refuse to refund me.They said it was because I involved paypal.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Staff
Price Affordability
Product or Service Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Value for money
Customer service
More

  • What I liked
      No items
  • What I disliked
    • Would not refund or exchange faulty product

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$11
Product or service
Fitbit Alta
Review category
Appliances and Electronics
review #949744 by

Author wants to be contacted by the company. Learn more

Had an experience with eGlobal Central? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
1 of 1 eGlobal Central reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about eGlobal Central.
Filing a new complaint about
×