Contact eFoodcard Customer Service
How to Reach a Person at eFoodcard
Verified Contact Information
Toll-Free Number:
-
1-855-812-3721
Accounting/ Billing:
-
1-888-243-0222
Legal:
-
1-800-393-1063Privacy Inquiries
Business Sales:
sales@certus.com
Bulk Purchases ( Information for Specific Courses)
Legal:
info@certus.com
Privacy Inquiries
eFoodcard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular eFoodcard Phone Number
1 (855) 812-3721
Average Hold Time
00:03:24
Average Calls duration
4 minutes
Most Popular eFoodcard Email Address
sales@certus.com
eFoodcard Live Agent Availability
30% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
eFoodcard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular eFoodcard Phone Number | 1 (855) 812-3721 |
| Average Hold Time | 00:03:24 |
| Average Calls duration | 4 minutes |
| Most Popular eFoodcard Email Address | sales@certus.com |
| eFoodcard Live Agent Availability | 30% of callers successfully reach a real person |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Product/ service, activation/ cancellation and request for information |
| Prepare before the call to eFoodcard | Email or first and last name |
Contact Information
eFoodcard Website:
eFoodcard Help Center:
Corporate Office Address:
Certus
225 East Robinson Street, Suite 570
Orlando,
Florida
32801
United States
Summary of eFoodcard Customer Service Calls
21
TOTAL
CALLS
CALLS
04:20
AVG CALL
DURATION
DURATION
25%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call eFoodcard?
Product/ Service Question:
- “Food permit”
- “To get a copy of my food handler certificate”
- “Trying to take my exam for the food handler course n it will not let me”
Activation/ Cancellation Question:
- “Activate my account”
- “Cancel”
Request for Information Question:
- “How to register again and retake the exam?”
- “Need to speak supervisor”
Account Question:
- “Can't login”
Return/ Replace Question:
- “Change my last name”
Cards Question:
- “I want to email my new card”
Other Question:
- “Need my certificate”
- “Retake course”
- “Cuando me re abrieron el curso si me resolvieron mi problema pero para cuando me lo desbloquearon yo ya habia tomado un curso en otro lugar, lo que ahora nececito esque me reembolsen mi dinero”
Compare eFoodcard Customer Service To
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eFoodcard