Birkenhead, England
Not resolved

The flowers that arrived looked nothing like the photo on their website.

Related: EFlorist - Non delivery of flowers

Their Customer Service have showed no interest in my complaint even when I sent them a photo of the flowers that did arrive.

I expected the flowers that arrived would resemble the ones I ordered and I don't think that's to much to ask.

Although the website says same day delivery, it's not till you have placed the order and paid do they then advise that it's actually next day delivery.

Review about: Eflorist Pink Lady.

I didn't like: Quality of the item and customer service, Flowers delivered did not match flowers ordered.

Review #778724 is a subjective opinion of a user.

Customer service
Turnaround Time
PRODUCT OR SERVICE Eflorist Delivery Service
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution I require an acknowledgment of my complaint and an apology

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