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Contact EF Go Ahead Tours Customer Service

EF Go Ahead Tours Phone Numbers and Emails

Toll-Free Number:

  • (800) 590-1161
    To book a tour
Call customer service
Send Message

Customer Service:

  • (800) 597-0350
    For help with your reservation
  • (617) 619-1911
    On-Tour Support Team
  • (800) 438-7672
    To organize a group of 6+
  • (877) 265-1757

EF Go Ahead Tours Emails:

Customer Service
General Info
Media
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How to Contact EF Go Ahead Tours Customer Service?

Most Popular Number:

(800) 590-1161
To book a tour
author avatar
PissedConsumer Reporter

Clients can arrange tours, general travel, and flights by calling EF Go Ahead Tours. Booking, cancellations, refunds, payments, travel tips, etc. can all be done by telephone. The EF Go Ahead Tours phone number is the toll-free number 1-800-590-1161. There is more than one EF Go Ahead Tours number for customer service. The general number is 1-800-597-0350. For help with a reservation, call 1-617-619-1911. Clients can also contact the on-tour support team at 1-800-438-7672. To organise a tour for a group of 6 or more, call 1-877-265-1757. Calls can be made during business hours. The hours are Monday through Thursday from 9 AM to 10 PM ET. On Friday, the hours are 9 AM to 7:30 PM ET, Saturday from 9 AM to 5:30 PM ET, and Sunday from 10 AM to 6 PM ET.

EF Go Ahead Tours email address for customer service is customer.service@ef.com. Clients who need general info can send emails to contact@goaheadtours.com. The email address for the media to use is social@goaheadtours.com. Clients can, for instance, arrange by email for the company to assist on the arrival day and meet their group. They can contact the support team via email if they need any help.

The EF Go Ahead Tours app is user-friendly and handy. It supports and connects the global community. In most instances, getting assistance by using the app is more accessible than contacting customer service in another way. Download and install the app to make tour management and itinerary planning easy. The app lets clients connect to the support team, make payments, consult checklists, and more. If clients experience problems with the app, they can search the web for other ways to contact customer service.

EF Go Ahead Tours Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call EF Go Ahead Tours is 8005970350. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Tuesday, while the shortest are on Monday and Saturday.

  • People call EF Go Ahead Tours mainly because of staff, account and request for information.

View full overview ›
PissedConsumer Club

Contact Information

EF Go Ahead Tours Website:

EF Go Ahead Tours Help Center:

Corporate Office Address:

EF Education First International, Ltd
Two Education Circle,
Cambridge, Massachusetts 02141
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9am – 7:30pm (ET)

Saturday: 9am – 5:30pm (ET)

Sunday: 10am – 6pm (ET)


Locations

EF Center Denver

2373 15th St. Suite 400

Denver, CO 80202

EF Center Toronto

80 Bloor Street West, 16th Floor

ON, M5S 2V1

More contact details

EF Go Ahead Tours Rating Based on 2 Reviews

Rating details

2.7
more details
Price Affordability
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of EF Go Ahead Tours Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EF Go Ahead Tours?

Request for Information Question:

  • “Can I use a 22in carryon for the flight to Kenya this summer or must it be a smaller carryon”
  • “Mobility question”
  • “Question regarding my booking”

Account Question:

  • “My link expired before i get open my account”

Staff Question:

  • “Horrible customer service”

Compare EF Go Ahead Tours Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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