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Contact Eemax Customer Service

How to Reach a Person at Eemax

Verified Contact Information

Toll-Free Number:

  • 1-800-543-6163
Call customer service
Send Message

Legal:

  • 1-770-351-3000
    Privacy Inquiries

Eemax Emails:

Accounting/ Billing
Payment (Parts)
Business Customer Service
Marine Line of Electric Tankless Water
General Info
Parts
Legal
Media
Marketing Inquiries
web.orders@eemax.com
Orders (Parts)

Eemax Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Eemax Phone Number
1 (800) 543-6163
Average Calls duration
9 minutes
Most Popular Eemax Email Address
web.orders@eemax.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Product/ service
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Eemax?

Most Popular Number:

(800) 543-6163
Total calls: 10 Last call: Nov 10, 2025

The Eemax customer service phone number for general questions is 800-543-6163. You can use the telephone number to contact the support team and ask questions about your membership. The legal department has the Eemax phone number: 770-351-3000. You can use it to become aware of legal issues and access information related to privacy concerns. The contact lines are active during the company's business hours.

The Eemax email for the payment questions is whd-eemaxaccountspayable@eemax.com. Customers can send a request to the inbox to obtain invoices, bills, and other payment documents. The business customer service can be reached at eemax.gov@eemax.com. You can send general questions to request.info@eemax.com. The compliance specialists can be reached at compliancemanager@rheem.com. If you have questions related to the marketing sphere, use the email address eemax.marketing@eemax.com. Email communication allows clients to send attachments and provide detailed descriptions of the problem. You can expect a response within 2-3 working days.

The Eemax hours are Monday through Friday from 8 a.m. to 9 p.m. EST. You can use some Eemax contact methods during the weekends. The website can be reached 24/7. If you have inquiries when the customer care department is out of the office, send the letter to the email address.

The Eemax website provides an opportunity to learn about the services, review the descriptions, and assess the accessibility of options. You can press the Support tab at the top of the page to obtain more information about our contact methods and access the online application. You can submit the application for Eemax customer service consideration.

PissedConsumer Club

Contact Information

Eemax Website:

Eemax Help Center:

Corporate Office Address:

Eemax, Inc.
400 Captain Neville Drive
Waterbury, Connecticut 06705
United States

Other Info (opening hours):

Mailing Address:

Rheem Manufacturing Company

1100 Abernathy Road, Suite 1700

Atlanta, GA 30328

More contact details

Fax:

+1 (203) 267-7975

Summary of Eemax Customer Service Calls

10 TOTAL
CALLS
08:45 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eemax?

Product/ Service Question:

  • “Defective water heater”
  • “Warranty work”
  • “Problem with leaking”

Other Question:

  • “Trouble shoot”
  • “Descaling tankless water heatet”
  • “Red light”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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