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Contact EECU Credit Union Customer Service

EECU Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-9934
    24/7 Credit/Debit Card Support
Call customer service
Send Message

Customer Service:

  • (817) 882-0169
    Insurance
  • (817) 882-0181
    Mortgage
  • (817) 882-0800

Business Customer Service:

  • (817) 882-0245

Jobs/ Career:

  • (817) 882-0205

EECU Credit Union Emails:

Customer Service
Community
Jobs/ Career
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How to Contact EECU Credit Union Customer Service?

Most Popular Number:

(800) 333-9934
24/7 Credit/Debit Card Support
Total calls: 23 Issue resolved: 1 Last call: Nov 24, 2025

To get in touch with EECU 24-hour customer service, you can call 1-800-333-9934. This phone number provides credit card support 24/7. You can also use this contact if you have questions about debit cards. The customer care team will help you solve the problem and provide the required information.
Make sure you’re ready to share the information on your credit or debit cards, should the customer service agent need one in order to help you with the problem.

For investment and retirement services issues and other inquiries, call the company’s Member Contact Center: 1-817-882-0800. EECU customer service hours for this line are Monday through Friday from 8 am to 7 pm CT and Saturday from 9 am to 1 pm CT.
EECU customer service phone number for business services is 1-817-882-0245. EECU customer service responsible for insurance services is available by phone number 1-817-882-0169. If you have questions on mortgage, use this EECU contact: 1-817-882-0181. You can get the answers concerning careers at EECU by calling 1-817-882-0205.

To contact EECU via email, address service@eecu.org. The customer support representative will provide the information about a product or service you’re interested in. You can also use this email if you have general information or suggestions you’re willing to share with the company’s team.
You can get a faster solution to your problem by using the live chat on the official website. The online chat is available Monday through Friday from 9 am to 6 pm CT and Saturday from 9 am to 1 pm CT. This option is convenient if you need a written answer to your question but don’t have time to wait for one via email.

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Contact Information

EECU Credit Union Website:

EECU Credit Union Help Center:

Corporate Office Address:

EECU
1617 W. 7th St.
Fort Worth, Texas 76102
United States

Other Info (opening hours):

Member Contact Center Hours:

Monday - Friday: 8:00am - 7:00pm

Saturday: 9:00am - 1:00pm


Complaints Address:

EECU

P.O. Box 1777

Fort Worth, TX 76101

More contact details

Summary of EECU Credit Union Customer Service Calls

35 TOTAL
CALLS
01:11 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EECU Credit Union?

Payments and Charges Question:

  • “Credit card question”
  • “Missing bill in the etm”
  • “To talk about overdraft payment”

Account Question:

  • “Open on line account”
  • “Blocked Card”
  • “Hook up my cash app account”

Product/ Service Question:

  • “Car loan”
  • “Problem with my debit card pin”
  • “Home warranty insurance”

Request for Information Question:

  • “Need help”
  • “Checking”
  • “Check on my account”

Staff Question:

  • “Speak to customer service rep concerning a loan”

Employment Question:

  • “Pay off lettet”

Cards Question:

  • “My card won't work”

Other Question:

  • “Morgage”
  • “Mistake on trafferring money”
  • “To say im out of the country”

Compare EECU Credit Union Customer Service To

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