Contact Edpuzzle Customer Service
Edpuzzle Phone Numbers and Emails
Customer Service Number:
-
1 (650) 336-4934
Edpuzzle Emails:
Customer Service
General Info
UK
Legal
Privacy Inquiries
Edpuzzle Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
58% phone, 42% email
Most Popular Edpuzzle Phone Number
1 (650) 336-4934
Most Popular Edpuzzle Email Address
support@edpuzzle.com
Average Calls duration
1 minute
Common Reasons for Contact
Product/ service, activation/ cancellation, payments and charges
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
View full overview ›
Edpuzzle Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 58% phone, 42% email |
| Most Popular Edpuzzle Phone Number | 1 (650) 336-4934 |
| Most Popular Edpuzzle Email Address | support@edpuzzle.com |
| Average Calls duration | 1 minute |
| Common Reasons for Contact | Product/ service, activation/ cancellation, payments and charges |
| Issue Resolution Rate | Low (0% reported full resolution) |
Call Volume by Day
Contact Information
Edpuzzle Website:
Edpuzzle Help Center:
Corporate Office Address:
EDpuzzle Inc.
833 Market St., Suite 427
San Francisco,
California
94103
United States
Other Info (opening hours):
Other Locations:
Av. Pau Casals 16, Ppal. 2B
Barcelona, Spain 08021
GDPR Local Ltd.
1st Fl., Front Ste 27-29 North St.
Brighton, England BN1 1EB
Summary of Edpuzzle Customer Service Calls
38
TOTAL
CALLS
CALLS
00:42
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Edpuzzle?
Product/ Service Question:
- “A problem with my account”
- “Auto grader is not working. I keep receiving error messages”
- “Tech problem on your end.”
Payments and Charges Question:
- “Payment”
- “Charge”
- “Overpaid”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel subscription”
- “Cancelled subscription but still got charged”
Account Question:
- “Membership cancel”
- “Membership”
- “Delete her account she does not need it”
Request for Information Question:
- “Can't long in and sends message to contact teacher for new password”
- “Unable to update on google classroom”
Refund Question:
- “Refund”
Other Question:
- “Trouble shooting lecture”
- “Trouble shoot”
- “Saying i archived a class when i did not”
Compare Edpuzzle Customer Service To
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Edpuzzle