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Contact Edmunds Customer Service

Edmunds Phone Numbers and Emails

Toll-Free Number:

  • (855) 336-8637
Call customer service
Send Message

General Info:

  • (310) 309-6300

Edmunds Emails:

Customer Service
Legal
CCPA Inquiries
Media
PR Inquiries
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How to Contact Edmunds?

Most Popular Number:

(855) 336-8637
Total calls: 56 Issues resolved: 2 Last call: Dec 23, 2024
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PissedConsumer Reporter

One of the fastest ways to address any consumer issue is to contact the support team via phone. Edmunds phone number is 855-336-8637. If you need to get general information about the company, its products and services, call 310-309-6300. The middle of the week is usually the busiest time for the Edmunds customer support team, so avoid calling them on Wednesdays.

If you like emailing more than calling, send your inquiry to help@edmunds.com. Experienced customer care representatives are always ready to assist you and address any of your questions. If you are a media representative seeking to connect with the corporate PR department, drop an email at pr@edmunds.com. For all legal inquiries, send messages to ccparequests@edmunds.com or generalcounsel@edmunds.com.

The company’s main office is located in Santa Monica. Edmunds address for the HQ is 2401 Colorado Avenue, Santa Monica, California 90404, United States. Send your correspondence to this address if you need to contact the support team via regular mail. You can also send consumer inquiries offline, however, if they need immediate resolution, it’s better to address them via phone or email.

Edmunds customer care agents are available Monday through Friday from 8 am to 5 pm PST. These are the usual operation hours, however, there can be holiday exceptions during major celebrations such as Christmas, Thanksgiving, and others.

Edmunds website allows customers to get in touch with the company via an online inquiry form. To find the form, follow the “Contact US” hyperlink at the bottom of the page. Then, choose between “I represent a dealership” and “I have feedback or need help with the Edmunds website” options. After that, fill out an online form and send your message.

Edmunds Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Edmunds is 8553368637. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Edmunds may ask you for the following information to identify you as a customer: address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Edmunds Website:

Edmunds Help Center:

Corporate Office Address:

Edmunds
2401 Colorado Avenue
Santa Monica, California 90404
United States

Edmunds Rating Based on 3 Reviews

Rating details

1.8
more details
Diversity of Products or Services
Customer service
Value for money
Style and Design

Rating stats

Rating trend

Summary of Edmunds Customer Service Calls

69 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Edmunds?

Request for Information Question:

  • “To ask about a car”
  • “Know more information”
  • “Questions concerning appraisal”

Product/ Service Question:

  • “I want to buy a car”
  • “Buying a Corvette”
  • “Buy a car”

Activation/ Cancellation Question:

  • “Cancel services”
  • “Cancell account”

Shipping and Delivery Question:

  • “Where is edmunds located?”

Return/ Replace Question:

  • “Price change”

Website/ Application Question:

  • “Website unworkable”

Other Question:

  • “Taxes”
  • “Car”
  • “Queuing about vehicle”

Compare Edmunds Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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