One of the fastest ways to address any consumer issue is to contact the support team via phone. Edmunds phone number is 855-336-8637. If you need to get general information about the company, its products and services, call 310-309-6300. The middle of the week is usually the busiest time for the Edmunds customer support team, so avoid calling them on Wednesdays.
If you like emailing more than calling, send your inquiry to help@edmunds.com. Experienced customer care representatives are always ready to assist you and address any of your questions. If you are a media representative seeking to connect with the corporate PR department, drop an email at pr@edmunds.com. For all legal inquiries, send messages to ccparequests@edmunds.com or generalcounsel@edmunds.com.
The company’s main office is located in Santa Monica. Edmunds address for the HQ is 2401 Colorado Avenue, Santa Monica, California 90404, United States. Send your correspondence to this address if you need to contact the support team via regular mail. You can also send consumer inquiries offline, however, if they need immediate resolution, it’s better to address them via phone or email.
Edmunds customer care agents are available Monday through Friday from 8 am to 5 pm PST. These are the usual operation hours, however, there can be holiday exceptions during major celebrations such as Christmas, Thanksgiving, and others.
Edmunds website allows customers to get in touch with the company via an online inquiry form. To find the form, follow the “Contact US” hyperlink at the bottom of the page. Then, choose between “I represent a dealership” and “I have feedback or need help with the Edmunds website” options. After that, fill out an online form and send your message.
