The EdFinancial contact numbers are provided on the website for anyone who needs more information about the company's products. The toll-free number is 1-800-337-6884. You can dial this helpline for more details on FFELP and private loans. Another EdFinancial contact number for Direct Loan Schools is 1-855-845-1001. The direct loan team can also be reached at 1-855-337-6884. To speak to the Military servicemem ers, call 1-855-337-6884 ext 4. For private loans and repayment questions, the number is 1-855-366-5755. Dial the EdFinancial phone number 1-866-709-0202 to relay your private loan repayment questions to a staff member in the accounting department.
Email the assorted EdFinancial customer service departments about any inquiry that needs a detailed explanation or may have supporting documentation. The addresses are provided on the website for easy reference. Direct loan schools are available at schools@edfinancial.com, while military servicemembers are served by military@edfinancial.com. The team addresses all private loan matters at privateloans@edfinancial.com, and the email address for support concerns is customerservice@edfinancial.com. The media team is at pressinfo@edfinancial.com. The EdFinancial Services customer service department responds to emails as soon as possible.
EdFinancial customer service hours are 8:00 AM to 9:00 PM EST on Monday and Wednesday, 8:00 AM to 8:00 PM EST on Tuesday, and 8:00 AM to 6:00 PM EST on Thursday and Friday. These are also the EdFinancial phone number hours when clients will get instant responses to their questions. You are advised to call during these hours when the team is at work and can handle inquiries well.
The primary EdFinancial address is 298 N. Seven Oaks Dr., Knoxville, Tennessee 37922, United States. You can book an appointment to visit the head office to discuss pertinent matters with company representatives. The EdFinancial Services address for written mail is Direct Loans, PO Box 36008, Knoxville, TN 37930-6008. For FFELP and private loans, write to PO Box 3 014, Knoxville, TN 37930-6014. For matters related to customer privacy, the address is 120 N. Seven Oaks Dr., Knoxville, TN 37922. Alternatively, use all the EdFinancial Services phone numbers on Contact Us to speak to an agent.
