Skip to content
Write review For Business
  • Login

Contact EdFinancial Services Customer Service

How to Reach a Person at EdFinancial Services

Verified Contact Information

Toll-Free Number:

  • 1-800-337-6884
    FFELP and Private Loans
Call Now
Send Message

Customer Service:

  • 1-855-845-1001
    Direct Loan Schools
  • 1-855-337-6884
    Direct Loans
  • 1-855-337-6884 ext 4
    Military Servicemembers
  • 1-855-366-5755
    Private Loans (Repayment Questions)

Accounting/ Billing:

  • 1-866-709-0202
    FFELP and Private Loans (Phone Payments)

Jobs/ Career:

  • 1-865-342-5125

Customer Service:

customerservice@edfinancial.com
schools@edfinancial.com
Direct Loan Schools
military@edfinancial.com
Military Servicemembers
privateloans@edfinancial.com
Private Loans

Jobs/ Career:

employment@edfinancial.com

Media:

pressinfo@edfinancial.com
Press Inquiries

EdFinancial Services Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular EdFinancial Services Phone Number
1 (800) 337-6884
Average Calls duration
36 minutes
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Request for information, payments and charges
View full overview

How to Contact EdFinancial Services Customer Service?

The EdFinancial contact numbers are provided on the website for anyone who needs more information about the company's products. The toll-free number is 1-800-337-6884. You can dial this helpline for more details on FFELP and private loans. Another EdFinancial contact number for Direct Loan Schools is 1-855-845-1001. The direct loan team can also be reached at 1-855-337-6884. To speak to the Military servicemem ers, call 1-855-337-6884 ext 4. For private loans and repayment questions, the number is 1-855-366-5755. Dial the EdFinancial phone number 1-866-709-0202 to relay your private loan repayment questions to a staff member in the accounting department.

Email the assorted EdFinancial customer service departments about any inquiry that needs a detailed explanation or may have supporting documentation. The addresses are provided on the website for easy reference. Direct loan schools are available at schools@edfinancial.com, while military servicemembers are served by military@edfinancial.com. The team addresses all private loan matters at privateloans@edfinancial.com, and the email address for support concerns is customerservice@edfinancial.com. The media team is at pressinfo@edfinancial.com. The EdFinancial Services customer service department responds to emails as soon as possible.

EdFinancial customer service hours are 8:00 AM to 9:00 PM EST on Monday and Wednesday, 8:00 AM to 8:00 PM EST on Tuesday, and 8:00 AM to 6:00 PM EST on Thursday and Friday. These are also the EdFinancial phone number hours when clients will get instant responses to their questions. You are advised to call during these hours when the team is at work and can handle inquiries well.

The primary EdFinancial address is 298 N. Seven Oaks Dr., Knoxville, Tennessee 37922, United States. You can book an appointment to visit the head office to discuss pertinent matters with company representatives. The EdFinancial Services address for written mail is Direct Loans, PO Box 36008, Knoxville, TN 37930-6008. For FFELP and private loans, write to PO Box 3 014, Knoxville, TN 37930-6014. For matters related to customer privacy, the address is 120 N. Seven Oaks Dr., Knoxville, TN 37922. Alternatively, use all the EdFinancial Services phone numbers on Contact Us to speak to an agent.

PissedConsumer Club

Contact Information

EdFinancial Services Website:

EdFinancial Services Help Center:

Corporate Office Address:

Edfinancial Services, LLC
298 N. Seven Oaks Dr.
Knoxville, Tennessee 37922
United States

Other Info (opening hours):

Hours of Operation (EST):

Monday 8:00am - 9:00pm

Tuesday - Wednesday 8:00am. - 8:00pm

Thursday - Friday 8:00am - 6:00pm


Mailing Addresses:

Direct Loans

P.O. Box 36008

Knoxville, TN 37930-6008


FFELP and Private Loans

P.O.Box 36014

Knoxville, TN 37930-6014


Customer Privacy

120 N. Seven Oaks Dr.

Knoxville, TN 37922

More contact details

Why Customers Call EdFinancial Services?

Top Reasons of Customers Calls

  • Payments and Charges 67%
  • Request for Information 33%

Payments and Charges

67%
  • "Payments"
  • "repayment questions"

Request for Information

33%
  • "Inquiry"

Compare EdFinancial Services Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
OSLA
OSLA Customer Service
Aidvantage
Aidvantage Customer Service
Fedloan Servicing
Fedloan Servicing Customer Service

Looking for a Different Company?

Find customer service contacts for other companies in Financial Services.
Allied Solutions
Contact Allied Solutions
Customer Support Channels:
Phone
Email
Help Center
Social Media
KEMBA Financial Credit Union
Contact KEMBA Financial Credit Union
Customer Support Channels:
Phone
Email
Help Center
Social Media
Littlejohn and Co
Contact Littlejohn and Co
Customer Support Channels:
Phone
Email
Help Center
Social Media
Velera
Contact Velera
Customer Support Channels:
Phone
Email
Help Center
Social Media

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about EdFinancial Services? What happened? What can we help you with?
Submit review Don't show this popup
EdFinancial Services
Reviews Contacts Community