Skip to content
Write review For Business
  • Login

Contact ed2go Customer Service

ed2go Phone Numbers and Emails

Toll-Free Number:

  • (855) 520-6806
Call customer service
Send Message

Customer Service:

  • (951) 972-3600
  • (800) 354-9706
  • (866) 994-2427

General Info:

  • (855) 534-3690

Legal:

  • (617) 289-7700

Technical Support:

  • (415) 766-4505

ed2go Emails:

Customer Service
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails
Support
support@pathbrite.com
Is this your business?

How to Contact ed2go?

Most Popular Number:

(855) 520-6806
Total calls: 12 Last call: Mar 10, 2025
author avatar
PissedConsumer Reporter

If you need to talk with one of the education company’s representatives in real time, the ed2go phone number, +1-855-520-6806, will be handy for you. If this toll-free line is unavailable, use one of the alternative ones: 951-972-3600, 800-354-9706, or 866-994-2427. All the mentioned ed2go contacts are designed to request additional information about the online courses or career training programs you are interested in, cancel requests, resolve account-related issues, and ask for general support. If you need technical support, dial 415-766-4505.

For detailed customer service inquiries, use written communication by sending a letter to the following ed2go email: ed2go.support@cengage.com. This channel of communication is suitable for account concerns, technical support, and general questions about the company and its education services. To expedite the response process, include the course name or student ID in the body of the letter.

The ed2go hours for customer support are Monday through Friday from 9 a.m. to 8 p.m. EST. To avoid a longer wait for a manager on the phone line, call during non-peak times, which are usually between 9 a.m. and 11 a.m. and between 2 p.m. and 4 p.m. We recommend rechecking the company’s schedule as it may change over time. You can do this by contacting the company via email.

If you prefer online communication, the company provides such an option on its website. Once on the home page, you can use an online chat option accessible in the lower-right corner. Just click on it, fill out all the necessary fields, and click on the “Start the chat” button. If you have an inquiry that doesn’t require immediate resolution, follow “Help” in the “Resources” block at the bottom menu and fill out a contact form on the right.

ed2go Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call ed2go is 8555206806. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Tuesday. The average call time is 3 minutes.

  • People call ed2go mainly because of account, activation/ cancellation and request for information.

View full overview ›
PissedConsumer Club

Contact Information

ed2go Website:

ed2go Help Center:

Corporate Office Address:

ed2go
41923 2nd Street, #300,
Temecula, California 92590
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 8:00pm

More contact details

ed2go Rating Based on 2 Reviews

Rating details

2.9
more details
Value for money
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Customer service

Rating stats

Rating trend

Summary of ed2go Customer Service Calls

12 TOTAL
CALLS
03:07 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ed2go?

Account Question:

  • “Account”
  • “My account is paid out and I need to know has the school I attended has been notified”

Request for Information Question:

  • “Request confirmation of course enrollment”

Activation/ Cancellation Question:

  • “Cancel one of my classes”

Other Question:

  • “Certificate issue”
  • “Why”
  • “Classes schedule”

Compare ed2go Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Udemy
stars-rating-fill
1.5 out of 5
Write a review
Do you have something to say about ed2go? What happened? What can we help you with?
Submit review Don't show this popup