Contact Ecotric Customer Service
Ecotric Phone Numbers and Emails
Customer Service Number:
-
(510) 878-7780
Technical Support:
-
(510) 209-4536
Ecotric Email:
How to Contact Ecotric?
Most Popular Number:
| Total calls: 20 | Last call: Jul 15, 2025 |
Ecotric Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ecotric is 5108787780. 61% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Ecotric may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ecotric is 5108787780. 61% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Ecotric may ask you for the following information to identify you as a customer: first and last name.
People call Ecotric mainly because of product/ service, request for information, shipping and delivery.
The best email to contact Ecotric is service@ecotric.com.
Contact Information
Ecotric Website:
Ecotric Help Center:
Corporate Office Address:
Other Info (opening hours):
E-bike Tech Support:
Monday - Friday: 8:00am - 5:00pm (Pacific Time)
Customer Service:
Monday - Friday: 9:00am - 5:00pm (Pacific Time)
Other Location:
2376 Davis Ave,
Hayward, CA 94545
Summary of Ecotric Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ecotric?
Product/ Service Question:
- “Battery return question”
- “Ebike doesn't work”
- “Broken bike rear hub motor not working correctly”
Request for Information Question:
- “Battery question”
- “Tech support”
- “Just received our bikes the brakes are sticking need to know how to adjust them”
Shipping and Delivery Question:
- “I have not received my refund back for my item 12346185 it’s been three weeks I still haven’t received my money back to my card and I’m pissed off. I don’t know what to do. I’m getting the runaround.”
- “Didn't receive order”
- “Wrong item”
Payments and Charges Question:
- “Wrong charger”
- “50 dollar discount”
- “Check the price ofa battery charger”
Return/ Replace Question:
- “My keys were stolen are I need to try to replace them”
- “I need to replace my rear wheel”
Other Question:
- “Wrong battey sent to me. Not the one i ordered”
- “Bull Bar”
- “Bike suitability”
Compare Ecotric Customer Service To
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