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Contact ecoflow Customer Service

ecoflow Phone Numbers and Emails

Toll-Free Number:

  • (800) 368-8604
Call customer service
Send Message

ecoflow Emails:

Customer Service
For All Customers and Kickstarter Backers, For Customers Locate in Japan, For YouTube,Tiktok Influencers Collaboration
Legal
Media
For News, Media, and Events Collaboration, For Social Media Content Partners Collaboration
Sales/ Reservations
Europe, Middle East, Australia and Other Countries, North America, Order and Payment
marketing@ecoflowtech.com
Marketing Inquiries
Is this your business?

ecoflow Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call ecoflow is 8003688604.

  • The longest wait times are on Thursday and Tuesday, while the shortest are on Friday.

  • Be prepared for the call as ecoflow may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

ecoflow Website:

ecoflow Help Center:

Corporate Office Address:

Ecoflow Technology Inc.
Fl. 20, Unit B, Building 7, Guojichuangxingusanqi, Dashi No,1 Road, Nanshan District
Shenzhen, Guangdong
China

Other Info (opening hours):

Customer Servie Hours:

Monday - Friday: 9:00am - 9:00pm (EST)


Online Service Hours:

Monday - Friday: 10:00am - 6:00pm(EST)

More contact details

ecoflow Rating Based on 1 Reviews

Rating details

3.4
more details
Customer service
Advertised vs Delivered
Diversity of Products or Services
Style and Design

Rating stats

Rating trend

Summary of ecoflow Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
100% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ecoflow?

Request for Information Question:

  • “Need information”
  • “I just received our equal flow and I just want some information”
  • “Need to find out what's going on”

Product/ Service Question:

  • “Product inquiry”
  • “Still havent received 5 kwh battery ordered on July 21st”

Payments and Charges Question:

  • “Eco flow not charging”

Shipping and Delivery Question:

  • “Order not delivered”

Other Question:

  • “Suport”
  • “Open on Problem”
  • “What model to buy”

Compare ecoflow Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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