eClinicalWorks Phone Numbers and Emails

Customer Service Number:

  • (508) 475-0450
    Customer Service and Third-party, Non-customer Inquiries


  • (508) 616-0348

Sales/ Reservations:

  • (508) 836-2700

eClinicalWorks Emails:

Customer Service
General Info
Third-party, Non-customer Inquiries
Privacy Inquiries
Sales/ Reservations
Technical Support
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eClinicalWorks Contact Information

eClinicalWorks Website:

eClinicalWorks Help Center:

Corporate Office Address:

eClinicalWorks, LLC
2, Technology Drive
Westborough, Massachusetts 01581-1727
United States

Other Info (opening hours):

Other Locations:
New York

140 Broadway 50th Floor,

New York, NY 10005, US


555 North Point Center East,

Alpharetta, GA 30022, US


8600 W. Bryn Mawr Ave.,

Chicago, IL 60631, US


7011 Koll Center Parkway Suite 230,

Pleasanton, CA 94566, US


9606 N Mopac Expy #100,

Austin, TX 78759, USA


+1(508) 836-4466
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eClinicalWorks Rating Based on 2 Reviews

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Value for money
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Exchange, Refund and Cancellation Policy

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Summary of eClinicalWorks Customer Service Calls

01:16 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call eClinicalWorks Customer Service?

Account Question:

  • “My account is locked”
  • “Ecw login page in incognito”

Other Question:

  • “Software issue”


eClinicalWorks Privacy Policy
This Privacy Policy (this "Privacy Policy") informs The User of Website (or the entity on whose behalf The Client of eClinicalWorks are using this Service) (The User of company services or as the context requires The User's) what personal information eClinicalWorks, LLC ("ECW," Website" or The Company) may collect and how ECW uses such information. This Privacy Policy is a part of and incorporated into the Terms of Use Agreement ("Terms of Use") posted to the applicable to the ECW website ("Site") and any Terms and Conditions ("Terms and Conditions") of ECW software provided at such Site ("Software") (collectively, the applicable "Site" and "Software" are referred to herein as "Services"). Any terms capitalized herein but not defined shall have the meanings assigned to such terms in the applicable Terms of Use or Terms and Conditions. By visiting or using the Services, The User agree to accept the practices described in this Privacy Policy. If The User of Website do not agree to the terms of this Privacy Policy, please do not use the Services.
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Top eClinicalWorks Services

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eClinicalWorks Pros and Cons

Pros: Emr

Cons: Poor service


eClinicalWorks is a privately-held company which specializes in ambulatory healthcare IT solutions. It was founded by Girish Kumar Navani in 1999. The headquarters is based in Westborough, Massachusetts, United States. eClinicalWorks serves physician practices, health centers, hospitals, and departments of health and convenient care clinics worldwide. The company offers the following products and services: electronic health records, population health management, patient engagement, and revenue cycle management. The plans are EHR Only, EHR with Practice Management, and Revenue Cycle Management. Customers can schedule a product free demonstration by email. eClinicalWorks focuses on long term relationships. Support is provided 24/7. The company accepts credit cards.

eClinicalWorks reviews and complaints

eClinicalWorks is ranked 476 out of 1787 in Software category

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