eClinicalWorks Phone Numbers and Emails

Customer Service Number:

  • (508) 475-0450
    Customer Service and Third-party, Non-customer Inquiries
Send Message


  • (508) 616-0348

Sales/ Reservations:

  • (508) 836-2700

eClinicalWorks Emails:

Customer Service
General Info
Third-party, Non-customer Inquiries
Privacy Inquiries
Sales/ Reservations
Technical Support
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More phone numbers and emails Less phone numbers and emails

eClinicalWorks Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call eClinicalWorks is 5084750450. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday and Tuesday. The average call time is 1 minute.

  • People call eClinicalWorks mainly because of account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

eClinicalWorks Website:

eClinicalWorks Help Center:

Corporate Office Address:

eClinicalWorks, LLC
2, Technology Drive
Westborough, Massachusetts 01581-1727
United States

Other Info (opening hours):

Other Locations:
New York

140 Broadway 50th Floor,

New York, NY 10005, US


555 North Point Center East,

Alpharetta, GA 30022, US


8600 W. Bryn Mawr Ave.,

Chicago, IL 60631, US


7011 Koll Center Parkway Suite 230,

Pleasanton, CA 94566, US


9606 N Mopac Expy #100,

Austin, TX 78759, USA

More contact details


+1(508) 836-4466

eClinicalWorks Rating Based on 2 Reviews

Rating details

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Product or Service Quality
Customer service
Value for money
Price Affordability

Rating stats

Rating trend

Summary of eClinicalWorks Customer Service Calls

01:16 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call eClinicalWorks?

Account Question:

  • “Received an error trying to login that said contact Cust svc”
  • “Account has numerous problems”
  • “My account is locked”

Payments and Charges Question:

  • “Billing questions”

Other Question:

  • “Medical records”
  • “Software issue”



eClinicalWorks is a privately-held company which specializes in ambulatory healthcare IT solutions. It was founded by Girish Kumar Navani in 1999. The headquarters is based in Westborough, Massachusetts, United States. eClinicalWorks serves physician practices, health centers, hospitals, and departments of health and convenient care clinics worldwide. The company offers the following products and services: electronic health records, population health management, patient engagement, and revenue cycle management. The plans are EHR Only, EHR with Practice Management, and Revenue Cycle Management. Customers can schedule a product free demonstration by email. eClinicalWorks focuses on long term relationships. Support is provided 24/7. The company accepts credit cards.

eClinicalWorks reviews and complaints

eClinicalWorks is ranked 937 out of 6476 in Software category

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