Users seeking to call the Ebony Magazine office can dial the customer service number 1-312-322-9200 for efficient assistance during working hours. This helpline is active for managing subscriptions, addressing changes, handling delivery concerns, and responding to billing inquiries and cancellations. Ebony Magazine's customer service also provides details on magazine content, publication schedules, and other general information over the phone.
The company has published four emails for different purposes. Those consulting for customer support can write to support@ebony.com. To request reprint or e-print services, use ebonyandjet@wrightsmedia.com to reach the relevant agent during working hours. Ebony Magazine's contact email, californiaprivacy@ebony.com, is for legal and privacy inquiries. Those seeking to consult the media agent for relevant queries and concerns can use social@ebony.com to submit the request.
The Ebony Magazine headquarters is at 3309 Collins Lane, Louisville, Kentucky 40245, United States. This location has served as the company's primary business hub since 2020 and is open for in-person consultation in complex and sensitive cases. Those with general queries and complaints can also send a letter or visit the Ebony Magazine address for better assistance. However, that can be relatively time-consuming and is not recommended in urgent cases.
Users seeking to contact Ebony Magazine's customer service for subscriptions, editorial inquiries, advertising opportunities, or general feedback can complete an online form on the company's website. It is available on the Contact Us page and suitable for general and specific questions. The company also has an active presence on several social media platforms, including Facebook, Instagram, X, YouTube, and Pinterest. Clients can follow these accounts through the links on the website to enhance their overall experience.