Contact Eberjey Customer Service

The company has published several department-specific emails. Consumers with general queries and complaints can reach Eberjey customer service at hello@eberjey.com. Those consulting for business sales queries can write to sales@eberjey.com. For bridal inquiries, bridal@eberjey.com is the email address. Those consulting for corporate gifting and related questions can use the email corporateorders@eberjey.com to reach the relevant agent. Lastly, careers@eberjey.com is the email for job applications and career-related inquiries. Emailing ensures responses to user requests within a few hours or days and is best for general and non-urgent matters.

Customers seeking to discuss their issues with the agents in person can visit the Eberjey headquarters by appointment during business hours. The address is Eberjey, 3300 NW 41st St., Suite 1E, Miami, Florida 33142, United States. For matters that are complex and difficult to resolve online, sending a letter to the Eberjey address is also an option. However, the process can take a few days or weeks, making it less ideal in urgent cases.

Eberjey customer service provides online support through their official website. Users seeking to start a return or exchange can visit the respective page and provide their order number and email address to be assisted. Those with common concerns regarding orders, shipping, returns, and other relevant subjects can consult the FAQs section to find their answers. The website also features plenty of self-help information to benefit those with general queries or concerns.