Eataly Phone Numbers and Emails

Customer Service Number:

  • (212) 539-0833
Send Message

Customer Service:

  • (617) 807-7300
    Boston | Guest Relations
  • (312) 521-8700
    Chicago | Guest Relations
  • (469) 759-2800
    Dallas | Guest Relations
  • (702) 730-7617
    Las Vegas | Guest Relations
  • (213) 310-8000
    Los Angeles | Guest Relations
  • (646) 677-8585
    NYC Downtown | Education and Classes | Private and Group Dining
  • (212) 897-2895
    NYC Downtown | Guest Relations
  • (212) 539-0205
    NYC Flatiron | Classes and Events
  • (212) 229-2560
    NYC Flatiron | Guest Relations

Eataly Emails:

Customer Service
Boston | Catering, Boston | Private and Group Dining, Boston | Guest Relations, Chicago | Guest Relations, Chicago | Private and Group Dining, Dallas | Guest Relations, Las Vegas | Private and Group Dining, Las Vegas | Donation Requests, Las Vegas | Guest Relations, Los Angeles | Donation Requests, Los Angeles | Education and Classes, Los Angeles | Guest Relations, NYC | Donation Requests, NYC Downtown | Catering, NYC Downtown | Education and Classes, NYC Downtown | Guest Relations, NYC Downtown | Private and Group Dining, NYC Flatiron | Classes and Events, NYC Flatiron | Guest Relations
Events/ Guest Relations
Boston | Classes and Events, Chicago | Education and Events, Las Vegas | Classes and Events, Los Angeles | Private Dining and Events, NYC Flatiron | Private Events
General Info
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Eataly Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Eataly is 2125390833. 74% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday and Friday.

  • People call Eataly mainly because of cards, product/ service, shipping and delivery.

View full overview ›
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Contact Information

Eataly Website:

Eataly Help Center:

Corporate Office Address:

800 Boylston Street, Prudential Center
Boston, Massachusetts 02199
United States

Eataly Rating Based on 3 Reviews

Rating details

more details
Customer service
Value for money
Delivery Service
Quality of Food

Rating stats

Rating trend

Summary of Eataly Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eataly?

Cards Question:

  • “Gift card”
  • “Gift card number”
  • “Received gift with wrong card”

Shipping and Delivery Question:

  • “Shippijg”
  • “Package delivery”
  • “I never received my employee w2 will like to know how I can get it”

Product/ Service Question:

  • “Damage gift from my daughter”
  • “Complain about food!”

Request for Information Question:

  • “Employee concerns”
  • “Status of online order”

Payments and Charges Question:

  • “10% discount was not applied during first order”

Employment Question:

  • “Apply for the job”

Other Question:

  • “Problem with order”
  • “Schedule cooking class”
  • “Spoiled item”

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