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Contact Eastwood Customer Service

How to Reach a Person at Eastwood

Verified Contact Information

Toll-Free Number:

  • 1-800-343-9353
Call Now
Send Message

Customer Service:

  • 1-800-469-7940
    Order OEM Paint

Customer Service:

help@eastwood.com

Technical Support:

webmaster@eastwood.com

Eastwood Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Eastwood Phone Number
1 (800) 343-9353
Average Calls duration
6 minutes
Most Popular Eastwood Email Address
help@eastwood.com
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
69% phone, 31% email
Common Reasons for Contact
Request for information, product/ service, shipping and delivery
View full overview

How to Contact Eastwood?

Most Popular Number:

(800) 343-9353
Total calls: 26 Issues resolved: 2 Last call: Mar 11, 2026

The Eastwood phone number is (800) 343-9353. This is a toll-free number to call when you have questions about available auto paints and equipment, powder coating, auto parts and tools, and abrasive blasting. Additionally, support managers can help you resolve issues with your order, assist you with payment issues, provide warranty information, and more. If you seek to order OEM paint, please call (800) 469-7940.
On Tuesdays, Eastwood customer care experiences quite a high contact volume, which results in long waiting times. The best day to reach the support team by phone is Friday.

The Eastwood email address for consumer assistance is help@eastwood.com. If you want to report issues with the Eastwood website navigation, shoot a note at webmaster@eastwood.com. Alternatively, customers can send their messages directly from the website by filling out an online inquiry form. Those who find messaging on social media more convenient can contact the company on Facebook or Instagram.

The Eastwood headquarters is located in Pennsylvania. To mail the company, send your correspondence to the following Eastwood address: The Eastwood Company, 263 Shoemaker Road, Pottstown, Pennsylvania 19464, United States. Besides its main office, today the company has retail locations in Chicago, Parma, Pasadena, and Pottstown.

The Eastwood customer service department operates on weekdays from 9 am to 7 pm EST. All phone calls and email requests/inquiries are processed within these business hours. Retail locations have different hours of operation, so to find more details about a particular branch please see the Eastwood website.

The Eastwood website has an online form that allows consumers to connect with the support team online. To submit a message, you need to press the “Email Us” button on the bottom left of the main page. Then, fill out the form by providing the requested information and submit the message once you are ready. One of the customer care agents will get back to you shortly to help.

PissedConsumer Club

Contact Information

Eastwood Website:

Eastwood Help Center:

Corporate Office Address:

The Eastwood Company
263 Shoemaker Road
Pottstown, Pennsylvania 19464
United States

Summary of Eastwood Customer Service Calls

27 TOTAL
CALLS
05:42 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eastwood?

Request for Information Question:

  • “Information on Eastwood chassis paint”
  • “Is The Scale/Interleaf (80,120,320 Grit) Drums for Contour SCT Apart of The 60% Sale? And, How Much?”
  • “Technical support”

Product/ Service Question:

  • “Need to order a battery charger for 20V battery”
  • “Want to order a paint gun”

Activation/ Cancellation Question:

  • “My order got canceled because I couldn't call in to pay for shipping always busy”

Shipping and Delivery Question:

  • “Tracking my package”

Return/ Replace Question:

  • “Returns”

Other Question:

  • “Order catolog”
  • “Single stage paint”
  • “Lost bracelet”

Compare Eastwood Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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