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Contact Eastwood Customer Service

Eastwood Phone Numbers and Emails

Toll-Free Number:

  • (800) 343-9353
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Eastwood Emails:

Customer Service
Technical Support
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How to Contact Eastwood?

Most Popular Number:

(800) 343-9353
Total calls: 21 Issues resolved: 2 Last call: Dec 17, 2024
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PissedConsumer Reporter

The Eastwood phone number is (800) 343-9353. This is a toll-free number to call when you have questions about available auto paints and equipment, powder coating, auto parts and tools, and abrasive blasting. Additionally, support managers can help you resolve issues with your order, assist you with payment issues, provide warranty information, and more. If you seek to order OEM paint, please call (800) 469-7940.
On Tuesdays, Eastwood customer care experiences quite a high contact volume, which results in long waiting times. The best day to reach the support team by phone is Friday.

The Eastwood email address for consumer assistance is help@eastwood.com. If you want to report issues with the Eastwood website navigation, shoot a note at webmaster@eastwood.com. Alternatively, customers can send their messages directly from the website by filling out an online inquiry form. Those who find messaging on social media more convenient can contact the company on Facebook or Instagram.

The Eastwood headquarters is located in Pennsylvania. To mail the company, send your correspondence to the following Eastwood address: The Eastwood Company, 263 Shoemaker Road, Pottstown, Pennsylvania 19464, United States. Besides its main office, today the company has retail locations in Chicago, Parma, Pasadena, and Pottstown.

The Eastwood customer service department operates on weekdays from 9 am to 7 pm EST. All phone calls and email requests/inquiries are processed within these business hours. Retail locations have different hours of operation, so to find more details about a particular branch please see the Eastwood website.

The Eastwood website has an online form that allows consumers to connect with the support team online. To submit a message, you need to press the “Email Us” button on the bottom left of the main page. Then, fill out the form by providing the requested information and submit the message once you are ready. One of the customer care agents will get back to you shortly to help.

Eastwood Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    68% phone 32% email
  • The best phone number to call Eastwood is 8003439353.

  • The longest wait times are on Tuesday, while the shortest are on Friday and Saturday.

  • People call Eastwood mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Eastwood Website:

Eastwood Help Center:

Corporate Office Address:

The Eastwood Company
263 Shoemaker Road
Pottstown, Pennsylvania 19464
United States

Eastwood Rating Based on 4 Reviews

Rating details

1.0
more details
Product or Service Quality
Value for money
Reliability
Price Affordability

Rating stats

Rating trend

Summary of Eastwood Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eastwood?

Request for Information Question:

  • “Information on Eastwood chassis paint”
  • “Is The Scale/Interleaf (80,120,320 Grit) Drums for Contour SCT Apart of The 60% Sale? And, How Much?”
  • “Technical support”

Product/ Service Question:

  • “Need to order a battery charger for 20V battery”
  • “Want to order a paint gun”

Activation/ Cancellation Question:

  • “My order got canceled because I couldn't call in to pay for shipping always busy”

Shipping and Delivery Question:

  • “Tracking my package”

Return/ Replace Question:

  • “Returns”

Other Question:

  • “Lost bracelet”
  • “Online specials”
  • “For gray primer”

Compare Eastwood Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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