The easiest way to contact Easton Cycling customer service is to call its toll-free number (800) 369-7469. You can also send a message to this number. For general information, you can call (518) 666-2487. Customer service will assist with component fitment questions and inquiries regarding the return process. For warranty inquiries, contact the same number. You can call during our hours of operation, which are Monday through Friday from 8:00 AM to 4:00 PM PST.
If you prefer written communication with customer service, you can use the Easton Cycling email addresses. If you would like to return your product, send an email to sales@eastoncycling.com. Please include your original order number in the email. For dealer warranties, email to dealerwarranties@eastoncycling.com. Email your privacy inquiries to privacy@ridefox.com. The email address for copyright infringement inquiries is copyright@ridefox.com. For general inquiries, please email info@ridefox.com. Customer service reads all emails, and you can expect a response within 2-3 working days. For urgent matters, it is better to call customer service for an immediate response.
If you have any unresolved issues, you may request an appointment with a senior representative at headquarters. If you are unable to visit the office, you can send a detailed letter to our headquarters. Easton Cycling's headquarters is located at the corporate office of Fox Factory, Inc., 2055 Sugarloaf Circle, Suite 300, Duluth, Georgia 30097, United States. The mailing address is the same as the street address.
You can contact the support team online via the Easton Cycling website. To initiate a return, click 'Submit a Return' to begin the process. Several online links are available on the website. The links include topics such as creating an account, store locator, product manuals, and many more. There is also a FAQ section where you'll find answers to many of your general questions. You can follow Easton Cycling on Facebook, Instagram, and YouTube.
