Skip to content
Write review For Business
  • Login

Contact EastEssence Customer Service

How to Reach a Person at EastEssence

Verified Contact Information

Toll-Free Number:

  • 1-888-587-8417
    Toll-free
Call Now
Send Message

Customer Service:

sunny@eastessence.com

General Info:

info@eastessence.com

EastEssence Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular EastEssence Phone Number
1 (888) 587-8417
Average Calls duration
1 minute
Most Popular EastEssence Email Address
info@eastessence.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact EastEssence?

The EastEssence phone number for live communication with a support manager of the clothing brand is (888) 587-8417. This toll-free line covers most urgent inquiries related to the shopping experience and the online store in general. You can request more details about a particular model, place an order by phone, ask for advice on how to purchase things from the online catalog, or resolve general customer service inquiries. To make your conversation more structured and receive a smoother experience, be ready to provide your order number, the product name, and the questions you would like to receive answers to.

If your inquiry requires a detailed approach to resolve them, use the following EastEssence email address: sunny@eastessence.com. You can direct non-urgent questions about the product you are interested in, bulk orders, return status, as well as resolve most of the matters related to the purchase experience there. For general inquiries, they are accepted at info@eastessence.com. By using this format of communication, be sure to add a brief description of your inquiry in the body of the email to expedite the processing of your matter by the company’s staff.

The EastEssence customer service team accepts applications online. There are several options for connecting with the dedicated specialist. Choose the option you need to resolve your matter effectively. On the home page, click on the “Chat” icon in the lower-right corner. When a pop-up window opens, type your question in the “Write message” field. Then, click on the paper plane icon to send your request to a virtual assistant. The online store also provides a clickable email address for direct support and a contact form for a detailed inquiry on the “Contact us” page.

PissedConsumer Club

Contact Information

EastEssence Website:

EastEssence Help Center:

Corporate Office Address:

EastEssence
39678 Mission Boulevard
Fremont, California 94539
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 5 pm

More contact details

Why Customers Call EastEssence?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Shipping and Delivery 28%
  • Return/ Replace 16%
  • Request for Information 12%
  • Refund 4%
  • Payments and Charges 4%
  • Account 4%

Customer Inquiries & Issues

32%
  • "I want know about the uniform dresses for girls"
  • "Phone order"
  • "Talk to some one"

Shipping and Delivery

28%
  • "Did not receive my order"
  • "I put wrong size to my order"
  • "Measurement size"

Return/ Replace

16%
  • "Return order"
  • "Exchange status"
  • "Urgent Exchange needed"

Request for Information

12%
  • "About order"
  • "I have moved to a new address so I wanted to find out if my recent order has already shipped."

Refund

4%
  • "Refund my order"

Payments and Charges

4%
  • "Discount"

Account

4%
  • "For got my id number"

Compare EastEssence Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Vigoss USA
Vigoss USA Customer Service
Hike Footwear
Hike Footwear Customer Service
stars-rating-fill
2.8 out of 5
Baerskin Hoodie
Baerskin Hoodie Customer Service
stars-rating-fill
4.0 out of 5

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about EastEssence? What happened? What can we help you with?
Submit review Don't show this popup
EastEssence
Reviews Contacts Community