Contact Eastern Mountain Sports Customer Service

Customers wanting to email Eastern Mountain Sports can use several addresses depending on their kind of question. The main Eastern Mountain Sports email for general customer assistance is easternmntn@ems.com; questions on products, orders, and other customer service matters should be sent here. Monitored by the staff and usually replying to questions within five business days, another choice for customer support is customerservice@ems.com.
Emails regarding privacy-related issues, including data access requests or opting out of communications, should be sent to privacy@mountainwarehouse.com, which manages privacy compliance across Eastern Mountain Sports operations. These email choices offer convenient support pathways, particularly for consumers who desire written contact.

Eastern Mountain Sports' corporate offices are at 160 Corporate Court, Meriden, Connecticut 06450, United States. This address is where the company's administrative activities are centred. It is also appropriate for official visits or correspondence. Since EMS runs retail and internet venues, its headquarters manages various activities, including logistics, customer service, marketing, and product management. This site is available for mailing or official outreach activities by customers, partners, or anyone trying to contact the business via written communication.

Customers should check the Store Locator and the Contact Page for help to reach the Eastern Mountain Sports website. By moving to the "Our Stores" area, where they can view store addresses, phone numbers, and business hours, users of the Store Locator may locate particular retail sites. Customers who want to visit a store physically or contact a nearby branch benefit significantly from this capability. The EMS Contact Page offers access to customer service options and may direct you to FAQs, internet forms, or more tools to assist with a broad range of questions, providing more complete support.