Eastern Mountain Sports Phone Numbers and Emails

Toll-Free Number:

  • (888) 463-6367

Customer Service:

  • (203) 379-2233

Eastern Mountain Sports Email:

General Info

Eastern Mountain Sports Contact Information

Eastern Mountain Sports Website:

Eastern Mountain Sports Help Center:

Corporate Office Address:

Eastern Mountain Sport, LLC
160 Corporate Court
Meriden, Connecticut 06450
United States
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Summary of Eastern Mountain Sports Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eastern Mountain Sports Customer Service?

Request for Information Question:

  • “About a product”

Cards Question:

  • “To redeem Sport Chalet gift card”

Return/ Replace Question:

  • “Return broken item”

Other Question:

  • “Order issue”

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Eastern Mountain Sports Return Policy
The User's browser's Javascript functionality is turned off. Please turn it on so that The Client of Eastern Mountain Sports can experience the full capabilities of this site. Eastern Mountain Sports's' first priority is The Client's complete satisfaction with The User's purchase and The Company do Company's best to make returns easy. If the item is unused, has it's original packaging and tags, and The Customer have The User's original store receipt or web invoice, The User can return it for credit within one year of purchase. Used, worn or washed, and items sold "As-Is" are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice. Returns made within 60 days of purchase will be refunded to the original form of payment. Returns made after 60 days and up to one year after purchase will be refunded as merchandise credit.
To read more: https://www.ems.com/f/customer-service/returns/return-policy.html
Eastern Mountain Sports Delivery Policy
To read more: https://www.ems.com/f/customer-service/delivery-info/delivery-info-1.html
Eastern Mountain Sports Terms of Service
The Customer's browser's Javascript functionality is turned off. Please turn it on so that The Customer can experience the full capabilities of this site. The User's use of this website constitutes The Client's agreement to these Terms of Use and to comply with them and be bound by them. Please read the Terms of Use carefully. If The User of company services do not agree with any of the Terms of Use, do not use the ems.com website. Website reserve the right to update or modify the Terms of Use at any time without prior notice. The Client's use of this website following any such change constitutes The User's agreement to comply with and be bound by the Terms of Use in effect each time The Client use the website. For this reason, The Client should review the Terms of Use each time The User use the website. The content and technology The User use, see and hear on this website are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights of Eastern Mountain Sports or its vendors, suppliers and other third parties who have authorized Eastern Mountain Sports to use the content and technology on this website.
To read more: https://www.ems.com/f/customer-service/terms-and-conditions/terms-conditions.html
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