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Contact East Texas Professional Credit Union Customer Service

How to Reach a Person at East Texas Professional Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-256-5009
Call Now
Send Message

Customer Service:

  • 1-866-207-9135
    Activate the Card
  • 1-866-664-9364
    Debit Cardholder Support
  • 1-866-279-1399
    Dispute (PIN or Signature Transaction)
  • 1-903-323-1245
    Report Your Card Lost or Stolen
  • 1-833-933-1681
    Report Your Card Lost or Stolen

General Info:

  • 1-903-323-0230

Business Customer Service:

commercial@etpcu.org
Commercial Lending Information

Complaints/ Feedback:

comments@etpcu.org

Customer Service:

consumerlending@etpcu.org
Consumer Lending Information
memberservices@etpcu.org
Member Service Information
mortgagelending@etpcu.org
Mortgage Lending Information

How to Contact East Texas Professional Credit Union?

Most Popular Number:

(800) 256-5009

Users can dial one of the following numbers to connect with the company agents for assistance. Those consulting for general account services, mobile banking help, loans, mortgages, payments, transactions, or security concerns can dial the toll-free number (800) 256-5009. East Texas Professional Credit Union’s phone number, (866) 207-9135, is available for card activation requests. Consumers seeking debit card holder support can contact the respective department via (866) 664-9364. Lastly, to report disputes regarding PIN or signature transactions, use (866) 279-1399 to reach the respective agent during business hours.

Clients can contact the customer service team via one of the following official emails. Those requesting commercial lending information can write to commercial@etpcu.org. To report your complaints or provide feedback, please contact the relevant department at comments@etpcu.org. For consumer lending information, use consumerlending@etpcu.org to reach the intended department during East Texas Professional Credit Union’s hours. Users seeking member service information can submit their questions and queries to memberservices@etpcu.org. Lastly, mortgagelending@etpcu.org is the email address to request mortgage lending information.

East Texas Professional Credit Union’s address is PO Box 6750, 409 E Loop 281, Longview, Texas 75608, United States. Users can consult the company headquarters in person or send a letter to ensure effective solutions to complex and sensitive issues. That will also be feasible in general cases. However, it is not recommended to seek assistance via mail or in person if the matter is urgent.

East Texas Professional Credit Union's lobby hours for consulting are Monday through Thursday, 9:00 AM to 5:00 PM. Customers can also arrive on Fridays between 9:00 AM and 6:00 PM for assistance. To contact the agents on Saturday, call them or seek in-person help at any time from 9:00 AM to 1:00 PM.

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Contact Information

East Texas Professional Credit Union Website:

East Texas Professional Credit Union Help Center:

Corporate Office Address:

East Texas Professional Credit Union
P.O. Box 6750 409 E Loop 281, , Texas
Longview, Texas 75608
United States

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