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Contact East Bay Times Customer Service

How to Reach a Person at East Bay Times

Verified Contact Information

Customer Service Number:

  • 1-925-276-9254
    Circulation
Call Now
Send Message

Customer Service:

  • 1-408-920-5444
    Newsroom
  • 1-408-920-5000
    The Mercury News
  • 1-408-920-5111
    Сlassified
  • 1-408-508-5554

General Info:

  • 1-925-935-2525
  • 1-925-943-8288

Media:

  • 1-510-208-6450
    Alameda County Newsroom
  • 1-925-943-8241
    Contra Costa County Newsroom
  • 1-408-920-5276
    Obituaries
  • 1-925-943-8247
    Sports

Accessibility:

attorney@medianewsgroup.com
attorney@medianewsgroup.com

Complaints/ Feedback:

webfeedback@bayareanewsgroup.com

General Info:

subscriberservices@bayareanewsgroup.com

Legal:

copyright@medianewsgroup.com
Copyright Infringement Inquiries
copyright@medianewsgroup.com
Copyright Infringement Inquiries
mngprivacy@medianewsgroup.com
Privacy Inquiries
legalads@bayareanewsgroup.com
legals@bayareanewsgroup.com
termsofuse@medianewsgroup.com

Media:

breakingteam@bayareanewsgroup.com
Bay Area News
business@bayareanewsgroup.com
Business Or Technology Stories
classads@bayareanewsgroup.com
Classified Ads
corrections@bayareanewsgroup.com
Corrections
features@bayareanewsgroup.com
Entertainment Or Lifestyle Stories
local@bayareanewsgroup.com
News Tips And Local News
photovideodesk@bayareanewsgroup.com
Photo Reprints
sports@bayareanewsgroup.com
Sports

East Bay Times Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular East Bay Times Phone Number
1 (925) 276-9254
Average Hold Time
00:02:18
Average Calls duration
4 minutes
Most Popular East Bay Times Email Address
webfeedback@bayareanewsgroup.com
East Bay Times Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (33% reported full resolution)
View full overview

How to Contact East Bay Times?

The online newspaper provides several East Bay Times phone numbers, each designed for certain matters. The Subscriber Services department is available at 408-508-5554. Call there to make a payment, place a vacation hold, or make changes to your subscription. For newsroom-related queries, contact the newsroom at 408-920-5444. General inquiries are processed at 925-935-2525. Familiarize yourself with the whole list of East Bay Times contacts on the “Contact Us” page. To access it, just click on “Contact us” at the bottom menu.

The main East Bay Times email for specific newsroom-related concerns is local@bayareanewsgroup.com. If you need to connect with the sports department, send a letter to sports@bayareanewsgroup.com. Regarding photo reprints, contact the newspaper at photovideodesk@bayareanewsgroup.com. The rest of East Bay Times contacts are available on the “Contact Us” page.

The East Bay Times main office is located in the United States at 208 Lindbergh Avenue, Livermore, CA 94551-9512. This is the central location where key newspaper departments are centralized. You can use the mentioned East Bay Times address to send official letters, documents, or other correspondence. In this case, be ready to delay for a response, as mail inquiries are usually processed slowly than emails.

If you prefer digital communication, the newspaper’s official website provides such an option on the “Contact Us” page. There, you’ll see separate lists with telephone numbers and emails. To contact the company’s representative directly, choose the contact you need and click on it. Additionally, the company provides a FAQs page, where you can find answers to your questions. To open it, follow “Digital Access FAQ” at the bottom menu.

PissedConsumer Club

Contact Information

East Bay Times Website:

East Bay Times Help Center:

Corporate Office Address:

MediaNews Group, Inc.
208 Lindbergh Avenue
Livermore, California 94551-9512
United States

Other Info (opening hours):

Mailing Address:

Attention: Legal Department
5990 N. Washington Street
Denver, CO 80216

Customer Service Hours:
Monday - Friday: 6:30am – 5:00pm
Saturday: 7:00am – 10:30am
Sunday: 8:00am – 10:30am

More contact details

Why Customers Call East Bay Times?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 45%
  • Request for Information 18%
  • Activation/ Cancellation 9%
  • Shipping and Delivery 9%
  • Payments and Charges 9%
  • Staff 9%

Customer Inquiries & Issues

45%
  • "Vacation hold"
  • "My order"
  • "Info"

Request for Information

18%
  • "Need ask questions"
  • "Question about billing"

Activation/ Cancellation

9%
  • "Cancel subscription"

Shipping and Delivery

9%
  • "The package is going to the wrong address"

Payments and Charges

9%
  • "Monthly payments amount"

Staff

9%
  • "Customer Service"

Compare East Bay Times Customer Service To

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