Customer Inquiries & Issues
45%- "Vacation hold"
- "My order"
- "Info"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular East Bay Times Phone Number | 1 (925) 276-9254 |
| Average Hold Time | 00:02:18 |
| Average Calls duration | 4 minutes |
| Most Popular East Bay Times Email Address | webfeedback@bayareanewsgroup.com |
| East Bay Times Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Contact Method Distribution | 68% phone, 32% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, shipping and delivery |
Mailing Address:
Attention: Legal Department
5990 N. Washington Street
Denver, CO 80216
Customer Service Hours:
Monday - Friday: 6:30am – 5:00pm
Saturday: 7:00am – 10:30am
Sunday: 8:00am – 10:30am
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.