DW Quail Golf - Golf Mat
Although it was a little expensive bought one of the mats that had both rough grass and fairway on half. Item shipped quickly and before even 12 hits a tear on the fairway half happened.
Within another few dozen hits multiple tears and the tee holder split open. I took some pictures and contacted the company. The response I received was that I must not have hit the ball correct causing the tear. I was told they would not cover that.
I was kind of dumbfounded that they would not even attempt to resolve my problem.
I mean nothing whatsoever not even an apology. I thought paying a little more would get me a product that I could use for years to come but I was wrong.
Reason of review: Warranty issue.
Monetary Loss: $57.
Preferred solution: Full refund.
DW Quail Golf Cons: Not standing behind the product.
Location: Godwin, North Carolina
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content