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Contact DW Drums Customer Service

DW Drums Phone Numbers and Emails

Toll-Free Number:

  • (800) 453-7867
Call customer service
Send Message

Customer Service:

  • (888) 234-5450
    Store
  • (805) 485-6999

DW Drums Emails:

Customer Service
Store
General Info
Media
Press Inquiries
Technical Support
customerservice@dwdrums.com
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How to Contact DW Drums?

Most Popular Number:

(800) 453-7867
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PissedConsumer Reporter

The DW Drums phone number for real-time assistance from the customer service representative is 800-453-7867. A dedicated specialist who processes calls at the mentioned line can assist you with various matters, from providing detailed information about a specific product to resolving accessibility issues with the official company website. For efficient communication, have key information handy when calling. If your matter is related to your order, it can be your order number. Need to discuss a specific product? Prepare the open tab with its page on the computer where you see the product code and other details to resolve your matter promptly.

The main DW Drums email address for most inquiries related to the company is info@dwdrums.com. This address is suitable for general support and reporting accessibility issues. By using it for written communication, be sure to add specific details in the body of the letter, such as a product model and serial number, to ensure a seamless experience.

The DW Drums headquarters is located in the United States at 3450 Lunar Ct, Oxnard, California, 93030. This is the facility where global operations are centralised. If you see that in-person communication is necessary to resolve your matter, visit the main office and meet with a dedicated specialist, but with prior arrangement and agreement on the exact time of your arrival.

The DW Drums customer service team offers support Monday through Friday from 8:30 a.m. to 5 p.m. PST. Outside these hours, you’re welcome to leave a message, and the support manager will get back to you as soon as possible.

If you want to contact DW Drums online, the company provides an option on the “Contact Us” page. To open it, navigate to the bottom menu of the DW Drums website and follow the “Contact Us” hyperlink. You’ll see a “Message Us” option. To use it, select the topic of your message from the drop-down menu. If necessary, click the “Contact Support” button and then complete a contact form.

DW Drums Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call DW Drums is 8004537867. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday and Wednesday, while the shortest are on Monday.

  • The best email to contact DW Drums is customerservice@dwdrums.com. 100% of customers use this email address to address their issues and concerns.

PissedConsumer Club

Contact Information

DW Drums Website:

DW Drums Help Center:

Corporate Office Address:

Drum Workshop, Inc.
3450 Lunar Ct
Oxnard, California 93030
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm PST

More contact details

Fax:

+1 805-485-1029

DW Drums Rating Based on 1 Review

Rating details

4.9
more details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Website

Rating stats

Rating trend

Summary of DW Drums Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DW Drums?

Refund Question:

  • “Refund from august”

Other Question:

  • “I need 2 new pads and extensions for my Smart Pracice pad set.”
  • “I purxlchaswd the pedal 5 months ago a dw 9000 double my dlave 0edal is making a clicking noise”
  • “Comment puis je acheter une batterie ?”

Compare DW Drums Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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