Dutchmen Phone Numbers and Emails

Toll-Free Number:

  • (866) 425-4369
Send Message
  • (574) 537-0600

Dutchmen Emails:

Business Customer Service
Legal
Privacy Inquiries
contactus@dutchmen.com
Is this your business?
PissedConsumer Club

Contact Information

Dutchmen Website:

Dutchmen Help Center:

Corporate Office Address:

Dutchmen RV Company
P.O. Box 2000 2164 Caragana Ct
Goshen, Indiana 46526
United States

Dutchmen Customer Service Reviews

1.5 / 5
Poor
murph1366
Poor craftmanship Yukon 400rl

We have owned are Yukon 400 rl since June 2023. First trip out both slide cables on living and kitchen break because slides were put in properly.

Then we had a water leak in the kitchen. Two tool boxes on the back of the RV are failing out, all the screws have come loose and damaged J wrap. Right stabilizer jack went down, never came back up, still have issues with the leveling system. Dealer has tried to get my money back for mobile service but was denied by Dutchman.

No customer service I have emailed the manufacture, no response. I registered my trailer on the website, no response.

They need to remove the sticker from the RV that states best warranty in the industry. I paid too much money for a product with this many large issues.

Read full review
John S Fwg
Contactus@***.com invalid email
stars-rating stars-rating stars-rating stars-rating stars-rating
1.6

This is my third email. I didnt receive an answer when I used the contact support form Help me please?

I have a 2018 Dutchmen Coleman 274BHWE and I am trying to find out what options or upgrades this trailer has in addition to the basic package. Kind of like the window sticker in a new car?
I believe it was manufactured in Pendleton, Oregon and the VIN is 4YDT27427JY939531
I dont have a voicebox so its hard for me to make phone calls. Ive tried to find this info online but no success. So if you can PDF me a build sheet that would be great.

Thank you.
That was my message to Coleman Dutchmen Keystone. I think I only received an answer because of pissed consumer. Although I actually found way more information accidentally online Dutchmen did reply with some information. There are virtually no emails to contact their websites and even the place where it was built in Pendleton.

Oregon didnt have one that I could find. Just not impressed with their customer service.

But thank you to pissed consumer. If I get more updates I wil post them

Read full review
Lisa S Wfc
Poor quality
stars-rating stars-rating stars-rating stars-rating stars-rating
1.4

We have had our Yukon 421 FL for less than a year. We have had leaks around our slides, hot water heater went out, gas leak in the propane compartment, wiring not correct where electricity hooks into the rv and fuses blow often.

We have not been able to get reimbursed for any of it. We had to put small holes in the bottom of the slides to let all the water out that collected there.

They didnt tell us we had to return parts to get reimbursed well after the work was done and the parts were gone. Very poor customer service and quality

Read full review

Summary of Dutchmen Customer Service Calls

79 TOTAL
CALLS
02:43 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dutchmen?

Product/ Service Question:

  • “Warranty workWarranty.”
  • “Leveling system”
  • “Warranty information”

Request for Information Question:

  • “TECHNICAL SUPPORT ON AUDIO SYSTEM”
  • “Concern about brand new rubicon”
  • “Question about manufacturing defect”

Return/ Replace Question:

  • “Replacement door snap and window arm”
  • “Window replacement needed”
  • “Replacement light bulb kitchen”

Staff Question:

  • “I need to transfer my warranty service to another warranty service provider for my 2021 even”
  • “Help with new camper. Very bad selection of words regarding service agreement terms.”

Employment Question:

  • “Moved out if state and i need to update mailing address for my w2”

Other Question:

  • “My camper”
  • “INFORMATION”
  • “No 120vilt”

Compare Dutchmen To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Jayco image
560 reviews
1.9
Forest River image
1924 reviews
1.7
Heartland Rvs image
596 reviews
1.7
Write a review
Do you have something to say about Dutchmen? What happened? What can we help you with?
Submit review Don't show this popup