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Question:
#39964

My dutalier is so old it has no model number. How do I order new cushions?

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by #1864817

According to dutailierstore.com, in order to find your replacement cushions, you should follow the steps below:
  • Find the tag on your chair;
  • Identify your chair’s model number on your tag;
  • Enter the equivalence number of your chair model without spaces or dashes in the search bar at dutailierstore.com/en_US/replacement-cushions/ and click search. You will be redirected to your replacement cushion.

The homesteady.com states that the Dutailier model number, also known as the product number, is printed on a white label, along with the furniture’s serial number. If you cannot find the white label on your piece of furniture, or if the label is unreadable, contact the company or an authorized Dutailier retailer for assistance. You may try to reach out to Dutailier Customer Service at 1-80* 363-9817 (toll-free)
  • Monday through Thursday: 8:30 AM-5:00 PM
  • Friday: 8:30 AM-4:00 PM

by #1864950

As I said my dutalier has no tag. The only tag is the mandatory cushion tag that warns you not to remove it. There is no model number anywhere. A Lindsey

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