Contact Duquesne Light Company Customer Service
Duquesne Light Company Phone Numbers and Emails
Toll-Free Number:
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(888) 393-7100For Residential Customers
Customer Service:
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(412) 393-7300For business
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(888) 393-7000Report an Outage/Emergency
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(412) 393-7100
Duquesne Light Company Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Duquesne Light Company is (412) 393-7100. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Duquesne Light Company may ask you for the following information to identify you as a customer: address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Duquesne Light Company is (412) 393-7100. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Duquesne Light Company may ask you for the following information to identify you as a customer: address or zip code or first and last name.
People call Duquesne Light Company mainly because of staff, account, payments and charges.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
How to Contact Duquesne Light Company?
Most Popular Number:
Contact Information
Duquesne Light Company Website:
Duquesne Light Company Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday -Friday: 8 am - 5 pm
MAIL A PAYMENT
PO Box 67
Pittsburgh, PA 15267-0001
Other Location:
214 Meadowlark Dr,
Aliquippa, Pennsylvania 15001
1901 Edison St,
Glenshaw, Pennsylvania 15116
270 Center St,
McKeesport, Pennsylvania 15132
469 Hershey Rd,
Penn Hills Township, Pennsylvania
2825 New Beaver Ave,
Pittsburgh, Pennsylvania 15233
2101 Beaver Ave,
Pittsburgh, Pennsylvania 15233
2515 Preble Ave,
Pittsburgh, Pennsylvania 15233
2645 New Beaver Ave,
Pittsburgh, Pennsylvania 15233
1800 Seymour St,
Pittsburgh, Pennsylvania 15233
424 S 27th St,
Pittsburgh, Pennsylvania 15203
Summary of Duquesne Light Company Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Duquesne Light Company?
Staff Question:
- “Transfer service”
- “New service”
- “Trying to get my service turned off”
Payments and Charges Question:
- “Pay bill”
- “Said last months bill not paid but it was. Called bank and check was cashed”
- “Difficult bill payment and explanation”
Request for Information Question:
- “Information on how to transfer service from one owner to another”
- “About my bill”
Product/ Service Question:
- “Power outage”
- “Power outages in Whitehall”
Account Question:
- “Trying to get my account #”
- “Auto pay to another account”
Activation/ Cancellation Question:
- “Cancel service for my sister”
Other Question:
- “Our electric went out after 2 am on Sunday June 6th”
- “Seeing how long my lights will be out”
- “Trying to get on cap for my lights”
Compare Duquesne Light Company Customer Service To
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