Contact Duplin Winery Customer Service

Duplin Winery stands behind all the wines available online or in Company's retail stores in Rose Hill, NC and North Myrtle Beach. If The Client of Duplin Winery open a bottle and find that it is defective, www.duplinwinery.com will gladly exchange it for a bottle of equal or greater value if the customer would like to pay for the difference in pricing. Duplin Winery may issue store credit to be used toward future purchases. Duplin Winery may also ask for The Client to return the product to Company's quality control department for inspection. Please do not dispose of defective products prior to discussing The Client's options. Damaged gifts and other retail items purchased in Duplin Winery's' stores or online may also be subject to these guidelines. Since Website cannot control how bottles are stored once they leave Company's possession, Duplin Winery will only accept bottles for exchange within 30 days of purchase.

To read more: https://www.duplinwinery.com/returns-exchanges/

To read more: https://www.duplinwinery.com/shipping-delivery/

At Duplin Winery, accessible from www.duplinwinery.com, one of Duplin Winery's' main priorities is the privacy of Company's visitors. This Privacy Policy document contains types of information that is collected and recorded by Duplin Winery and how Website use it. If The Customer have additional questions or require more information about Company's Privacy Policy, do not hesitate to contact The Company through email at webmaster@duplinwinery.com. Duplin Winery follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

To read more: https://www.duplinwinery.com/privacy-policy/