The toll-free Dugood Credit Union phone number is 1-800-992-3808. Use this number to activate a card or change a PIN. For general customer service, use the following Dugood Federal Credit Union phone numbers: 1-409-489-0300, 1-409-899-3430, or 1-409-886-0726. There are dedicated Dugood Credit Union customer service numbers for specific aspects. For credit cards, call 1-855-615-5740 to activate a card or change a PIN. Fraud, blocked, and lost or stolen cards must also be reported to this number. The marketing department can be contacted at 1-409-923-1402. Alternatively, fill out the callback form on the website, and an employee will get back to you as soon as possible.
Customers who prefer to discuss issues over the phone can email Dugood Credit Union customer service at dugood@dugood.org. All emails will be redirected to the relevant section in the company and will be attended to. If a response is needed, it will be sent within 72 hours. The marketing department has a dedicated email address to make it convenient for marketers and the media. This department can be reached at marketing@dugood.org.
The Dugood Federal Credit Union app is user-friendly and easy to use. Download the app and use the Dugood Credit Union login to access it. Clients use the app to manage accounts, pay bills, find ATMs, and more. They also check their account history deposits and schedule payments on the app using their Dugood login. To access the menu, click on the three horizontal lines on the screen.
Dugood Credit Union hours vary from branch to branch. The typical hours are like those of the Beaumont – Eastex Fwy and Lumberton branches. Their lobby hours are from 9 AM to 5 PM local time on Monday, Tuesday, and Wednesday, and Thursday and Friday from 9:00 AM to 5:30 PM. The drive-thru hours are between 7:30 AM and 5:30 PM, Monday to Wednesday. On Thursday and Friday, the hours are from 7:30 AM to 6 PM, and on Saturday, 8:30 AM to 12 PM. However, with so many Dugood Credit Union locations, it is always better to check a specific branch's hours before visiting it.
