DuGood Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 992-3808
    Activate Card or Change PIN
Send Message

Customer Service:

  • (409) 489-0300
  • (409) 899-3430
  • (409) 886-0726

Credit Cards:

  • (855) 615-5740
    Activate Card or Change PIN, Fraud or Blocked Use, Lost or Stolen Card

Debit Cards:

  • (800) 262-2024
    Fraud or Blocked Use

Marketing Department:

  • (409) 923-1402

DuGood Credit Union Emails:

Customer Service
Marketing Department
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DuGood Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call DuGood Credit Union is 8009923808. 43% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Monday and Wednesday.

  • People call DuGood Credit Union mainly because of cards, account, payments and charges.

View full overview ›

How to Contact DuGood Credit Union?

Most Popular Number:

(800) 992-3808
Activate Card or Change PIN
Total calls: 10 Last call: Jan 27, 2024

The toll-free Dugood Credit Union phone number is 1-800-992-3808. Use this number to activate a card or change a PIN. For general customer service, use the following Dugood Federal Credit Union phone numbers: 1-409-489-0300, 1-409-899-3430, or 1-409-886-0726. There are dedicated Dugood Credit Union customer service numbers for specific aspects. For credit cards, call 1-855-615-5740 to activate a card or change a PIN. Fraud, blocked, and lost or stolen cards must also be reported to this number. The marketing department can be contacted at 1-409-923-1402. Alternatively, fill out the callback form on the website, and an employee will get back to you as soon as possible.

Customers who prefer to discuss issues over the phone can email Dugood Credit Union customer service at dugood@dugood.org. All emails will be redirected to the relevant section in the company and will be attended to. If a response is needed, it will be sent within 72 hours. The marketing department has a dedicated email address to make it convenient for marketers and the media. This department can be reached at marketing@dugood.org.

The Dugood Federal Credit Union app is user-friendly and easy to use. Download the app and use the Dugood Credit Union login to access it. Clients use the app to manage accounts, pay bills, find ATMs, and more. They also check their account history deposits and schedule payments on the app using their Dugood login. To access the menu, click on the three horizontal lines on the screen.

Dugood Credit Union hours vary from branch to branch. The typical hours are like those of the Beaumont – Eastex Fwy and Lumberton branches. Their lobby hours are from 9 AM to 5 PM local time on Monday, Tuesday, and Wednesday, and Thursday and Friday from 9:00 AM to 5:30 PM. The drive-thru hours are between 7:30 AM and 5:30 PM, Monday to Wednesday. On Thursday and Friday, the hours are from 7:30 AM to 6 PM, and on Saturday, 8:30 AM to 12 PM. However, with so many Dugood Credit Union locations, it is always better to check a specific branch's hours before visiting it.

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Contact Information

DuGood Credit Union Website:

DuGood Credit Union Help Center:

Corporate Office Address:

DuGood FCU
P.O. Box 12899
Beaumont, Texas 77726
United States

DuGood Credit Union Rating Based on 1 Review

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Summary of DuGood Credit Union Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DuGood Credit Union?

Cards Question:

  • “Card stolen”
  • “Card activation”
  • “Lost debt card”

Payments and Charges Question:

  • “Fraud”
  • “Unauthorized teansaction”
  • “Declined transaction”

Request for Information Question:

  • “Remove from checking acc”

Account Question:

  • “To reset my password”

Other Question:

  • “Spending limit”
  • “Try to buy something but will knot go through.”
  • “Scam on cash app”
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