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Contact Ducane Grills Customer Service

Ducane Grills Phone Numbers and Emails

Toll-Free Number:

  • (800) 382-2637
Call customer service

Dealer Service:

  • (800) 230-9991

Ducane Grills Email:

Customer Service
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Ducane Grills Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Ducane Grills is 8003822637. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Friday, while the shortest are on Monday. The average call time is 10 minutes.

  • Be prepared for the call as Ducane Grills may ask you for the following information to identify you as a customer: customer id or account no.

View full overview ›
PissedConsumer Club

Contact Information

Ducane Grills Website:

Ducane Grills Help Center:

Corporate Office Address:

Weber-Stephen Products LLC
200 East Daniels Road
Palatine, Illinois 60067-6266
United States

Ducane Grills Rating Based on 4 Reviews

Rating details

1.3
more details
Value for money
Product or Service Quality
Advertised vs Delivered
Discounts and Special Offers

Rating stats

Rating trend

Summary of Ducane Grills Customer Service Calls

21 TOTAL
CALLS
09:44 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ducane Grills?

Product/ Service Question:

  • “To order a grill cover”
  • “Grill not working”
  • “Warranty parts”

Return/ Replace Question:

  • “Replacement parts”
  • “Replacement burners”

Employment Question:

  • “Former employee”

Request for Information Question:

  • “Help!”

Other Question:

  • “I need parts”
  • “Parts”
  • “Needing some parts”

Compare Ducane Grills Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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