Contact Du UAE Customer Service
Du UAE Phone Numbers and Emails
Customer Service:
-
+97 180 0155In the UAE
-
+97 155 567 8155Overseas
Du UAE Email:
customer.care@du.ae
Contact Information
Du UAE Website:
Du UAE Help Center:
Corporate Office Address:
Du UAE
Al Salam Tower
Dubai Media City,
Dubai
502666
United Arab Emirates
How Good is Du UAE's Customer Service?
Summary of Du UAE Customer Service Calls
3.2K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Du UAE?
Product/ Service Question:
- “Wifi data”
- “Complaint for internet”
- “Internet not working”
Activation/ Cancellation Question:
- “I want to stop subscribed service they are taking my money for nothing”
- “Cancel du postpaid”
- “Can u deactivate my du offer”
Payments and Charges Question:
- “Just now I recharge 10 but after one hours my balance is 0”
- “Recharge20 aed but not found”
- “Pending bill payment”
Account Question:
- “Any time my balance cutting why”
- “Balance issue”
- “Account activation”
Request for Information Question:
- “Order confirmation”
- “How can i open my old botim sim card clos”
- “I have complaint about my account”
Cards Question:
- “Simcard problem”
- “My sim card is not working”
- “Sim card blocked”
Staff Question:
- “I want to talk to your customer service”
- “Services activation”
- “I want customer service”
Shipping and Delivery Question:
- “Incoming call is not coming from landline”
- “No data package is activated on my mobile”
- “Package”
Return/ Replace Question:
- “Want to change my plan”
- “I want to change my plan”
- “Changing SIM card ownership”
Refund Question:
- “Refund credit”
- “Refund”
Website/ Application Question:
- “I have postpaid sim but on the application not come the option for take a device”
- “I want to register ny complaint. I visited the du store. But they are ubale to resolve my issue”
Employment Question:
- “I need job in customer service”
Other Question:
- “Du router complaint”
- “Set spending limit”
- “Pakages problems”
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Du UAE