Dte Energy - Power surge

26 of 55 Dte Energy reviews

I had a power surge come through my house due to DTE's underground wire being faulty, it took out $6,000 worth of electronics in the home.After waiting for 4 days they finally came out and fixed the underground wire.

I filed a claim to get the damages paid for and was told that they own the underground wire but are not responsible for what happens to it.

I have attached a picture from their website that states it differently.This company is a worthless joke, customer service is pathetic and the woman who works in the claims department is rude, inconsiderate, unprofessional, and a terrible employee who lacks people skills.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Customer service
Diversity of Products or Services
Staff
Website
Product or Service Quality
More

  • What I liked
      No items
  • What I disliked
    • Employees
    • Betty brown

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$6000
Product or service
Dte Powerlines
Review category
Utility
review #562008

Author wants to be contacted by the company. Learn more

Had an experience with Dte Energy? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
26 of 55 Dte Energy reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Dte Energy.
Filing a new complaint about
×