Contact Dstv Africa Customer Service
Dstv Africa Phone Numbers and Emails
Customer Service:
-
+234 803 900 3788
Dstv Africa Emails:
customerservice@consolidated-group.net
info@multichoiceafrica.com
Contact Information
Dstv Africa Website:
Dstv Africa Help Center:
Corporate Office Address:
Dstv Africa
Ferndale,
Gauteng
South Africa
How Good is Dstv Africa's Customer Service?
Summary of Dstv Africa Customer Service Calls
2.8K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dstv Africa?
Account Question:
- “Subscription issues”
- “My subscription not working”
- “Decorder blocked”
Activation/ Cancellation Question:
- “To activate a new gotv”
- “I subscribed My DSTV three days ago, but I am seeing a notification of 4 viewing days left I don't know why”
- “Activation of subscription”
Product/ Service Question:
- “My dstv not working but already paid”
- “Reconnect my gotv supa+.”
- “Reconnection”
Payments and Charges Question:
- “My payment is yet to be activated”
- “Made payment but got disconnected”
- “To change the payment date”
Shipping and Delivery Question:
- “I didn't get the package I subscribe for”
- “Need to lower my dstv package”
- “I want to downgrade my package”
Request for Information Question:
- “I want to confirm if my subscription has finish or not because I didn't receive message that it has due and I was unable to watch dstv right now”
- “Wanna complain about my DSTV”
- “Concerning showmax”
Return/ Replace Question:
- “To change my subscription package”
- “I want to change my plan”
- “I want change my dstv card from Botswana to RSA so I'm asking is that possible and will it work?”
Staff Question:
- “Dstv serviced”
- “Disgusted with the service”
- “Services”
Refund Question:
- “For refund”
- “R200 refund”
Cards Question:
- “Update my router cimcard”
Other Question:
- “No stations is showing after pamw”
- “Paid for my Dstv and it's not reflecting”
- “Error in my dstv”
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Dstv Africa