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Contact DS18 Customer Service

DS18 Phone Numbers and Emails

Customer Service Number:

  • (954) 924-1213
Call customer service
Send Message

Customer Service:

  • (305) 239-5672
    Warranty / Returns
  • (305) 239-5645

Sales/ Reservations:

  • (305) 239-5637

Technical Support:

  • (305) 928-8734

DS18 Emails:

Accounting/ Billing
Customer Service
Return/Exchange Inquiries, Returns and Exchanges, Warranty
Legal
Privacy Inquiries
Sales/ Reservations
Technical Support
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How to Contact DS18?

Most Popular Number:

(954) 924-1213
author avatar
PissedConsumer Reporter

Ds18 customer service phone number is (954) 924-1213. If you have questions about warranty and repair please call (305) 239-5672. Customers who seek technical support should dial (305) 928-8734.
If you are interested in getting in touch with the sales department, contact the company at (305) 239-5637.
The best day to contact Ds18 customer care via phone is Tuesday. If you don’t have much time, avoid calling the company on Thursday and Friday as these are the busiest days of the week.

In case of non-urgent issues, customers can contact the company via email. Ds18 email address for return and exchange inquiries is Rma@ds18.com. Dealers with exchange and return inquiries should send their emails to warranty@ds18.com.
If you seek tech support, drop a line at support@ds18.com.
If you need to get in touch with the sales department, shoot a note at sales@ds18.com. Customers who have billing issues or inquiries should direct their messages to accounting@ds18.com.

The company’s headquarters is located in Florida. Ds18 headquarters address is 1400 NW 159th St bay 101, Miami Gardens, Florida 33169, United States. If you urgently need to contact the company offline, send letters to the head office.

The corporate support message hotline is available 24/7 while Ds18 live chat operates on weekdays. The schedule can vary during the holidays, so it’s better to get in touch with the support team beforehand to get all the schedule updates.

Ds18 website allows customers to get in touch with the support agents via live chat. To start the chat click the message icon in the lower right corner of the page. Then, choose the “Leave a message” option. If Ds18 live chat is offline, you can still leave a message, and one of the support representatives will be in touch with you during the company’s business hours.

DS18 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call DS18 is 9549241213. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Tuesday.

  • People call DS18 mainly because of request for information, product/ service and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

DS18 Website:

DS18 Help Center:

Corporate Office Address:

1400 NW 159th St bay 101
Miami Gardens, Florida 33169
United States

DS18 Rating Based on 3 Reviews

Rating details

4.8
more details
Customer service
Warranty
Advertised vs Delivered
Product or Service Quality

Rating stats

Rating trend

Summary of DS18 Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DS18?

Request for Information Question:

  • “To check if it’s plugged and play”
  • “Need to know size”
  • “Speaker question”

Product/ Service Question:

  • “Amplifier problem stuck in protect mode. I checked my wires everything everything is good on my end. Don't know what happened or why it's stuck in protect mode. Smell smells like something got hot inside. Bought it brand new. Had the receipt have all”
  • “Amp problem stuck in protective mode just bought it two months ago maybe a little longer but it’s under warranty and would rather just get a new one not sure what’s wrong with this one. Have the receipt from where I bought it from a audio dealer.”
  • “Unit will not work ahd cameras, (ds18 10.5 adx”

Return/ Replace Question:

  • “Replacement rubber”

Other Question:

  • “Inquiring about tweeters”
  • “Tweeters burned out”

Compare DS18 Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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