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Drivetime is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

We had a great experience buying our vehicle. They were very respectful and worked quickly with us to get us into the ride of our choosing. The credit process was quick and painless and we only had to put $1000 down. They even offered us a layaway program to hold the vehicle we chose till the down payment was complete. Our Sales Advisor was great! If and when we ever need anything again we will surely be going back to DriveTime. Johnothan of... Read more

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Drivetime 's reply to:

Hello, Thank you for taking the time to leave a review and bring your vehicle concerns to our attention. I am sincerely sorry to hear of the issues you encountered so soon after purchasing the vehicle with us. While we take a number or measures to ensure our vehicles will be reliable for our customers, even with precautions we take we are unable to predict if or when future concerns may arise. Prior to sale, every vehicle is subject to thorough... Read more

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Hi Brenda, Thank you for reaching out to us. I am sorry to hear of your frustrations and I apologize for any concern or inconvenience this has caused. It is our goal to ensure that every customer has an exceptional car buying experience and that they are happy with their chosen vehicle. To ensure safety and reliability, every vehicle we sell undergoes a rigorous multi-point inspection prior to sale at one of our DriveTime Inspection Centers. All... Read more

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Hello Khadijah, Thank you for reaching out to us with your concerns. I truly apologize about any dissatisfaction or frustration you have experienced thus far. Please know that we are here to assist you as best as possible. We strive to provide reliable and affordable transportation options for all customers. To reinforce this, we subject all vehicles to rigorous inspection prior to sale. Certified mechanics ensure that each and every vehicle... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Love the Jeep!!! Totally happy with it!! Awesome experience!! Smooth purchase and the sales staff was non-pushy and very friendly. Jeep runs and looks brand new. I would definitely recommend them. Michelle of North Olmstead, Ohio Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My time at DriveTime was amazing. I love my new car, picked to fit me. They were so patient with me during the process, and so understanding. Sherese of Jacksonville, Florida Read more

Hello, Thank you for bringing this matter to my attention. I am truly sorry to hear of your experience during the sales process, as well as the concerns you mentioned with the vehicle so soon after sale. Here at DriveTime, it is our goal to provide each and every customer with an outstanding experience before, during, and after the time of sale. We appreciate your feedback as it allows us to continue to improve our level of service.... Read more

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Hello Mapula, Thank you for taking the time to leave a review. I am sincerely sorry that you are experiencing any frustration in regards to repair concerns with your vehicle. Please know that we here at DriveTime strive to provide reliable and affordable transportation options for all customers. We want all customers to feel secure in knowing that they can trust the reliability of their vehicle. To help drive this, we subject all of our vehicles... Read more

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Hello, Thank you for reaching out to us and bringing this matter to our attention. I would like to start by apologizing for the mechanical concerns you have experienced with your vehicle, as I understand how frustrating car repairs can be. I can assure you that before we offer a vehicle for sale, it must undergo a thorough multi-point inspection at one of our DriveTime Inspection Centers. If our certified mechanics find any failed components,... Read more

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Hello Meredith, Thank you for taking the time to leave a review; I truly appreciate this opportunity to address your concerns. I’m sorry to hear that your vehicle is experiencing transmission concerns. Please know that we pride ourselves in providing affordable and reliable vehicles; we subject all of our vehicles to a multiple-point inspection prior to sale. At our Inspection Centers, our certified mechanics ensure that the vehicle meets or... Read more

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