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Brett, I appreciate you taking the time to inform us of the mechanical issues you have been experiencing. I deeply apologize for the service that has been provided in regards to these repairs and I can assure you that your feedback has been heard. Myself and my team appreciate the opportunity to address this matter. All of our vehicles are inspected prior to sale and while we cannot predict future issues that may arise, we do offer a 30 day/... Read more

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My experience was GREAT!!! THE CUSTOMER SERVICE WAS AWESOME!! Courtney and the entire crew at the Gulf Freeway office were GREAT!!! I would recommend 10 friends and family!! Thank you thank you!!! Thank you once again for the great assistance we greatly appreciate it. Jacklin of Houston, TX Read more

Hello Arlicia, Thank you for taking the opportunity to write your review. I am deeply sorry to hear that you are dissatisfied with the level of service provided to you; as well as the amount of time it takes to receive your refund. Please know that we try to expedite this process to the best of our ability. However, it is important to keep in mind that this process can vary depending on the method the down payment was made. Please rest assured... Read more

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Hello, Thank you for reaching out to us. I apologize that you are experiencing concerns with your spare tire. Please know all DriveTime vehicles are inspected prior to sale and a “vehicle walk-around” is done at point of sale to ensure all items are in working order. My department, Customer Relations, is in place to review all provided information and see if any further assistance may be available. I would like to look into your situation... Read more

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Hello, Thank you for taking the opportunity to leave a review regarding your son’s experience with DriveTime. I am deeply sorry to hear that both you and your son are displeased with the price of the vehicle. Please know that we always strive to provide our customers with the utmost transparency in all aspects of their purchase prior to sale, and I sincerely apologize if your son left feeling otherwise. We understand that many consumers are... Read more

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Hello, Thank you for taking the opportunity to write your review. Here at DriveTime, we appreciate all forms of feedback, whether it be positive or negative, as it aids us in finding ways to improve our overall customer experience. I want to apologize for any frustration resulting from the mechanical issues you have been experiencing. While we inspect each vehicle prior to sale, please keep in mind that it is very difficult to determine exactly... Read more

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This was a very satisfactory experience, from the online application to the final pickup of the car. I couldn't have asked for a more friendly, knowledgeable and capable group of people. I was very satisfied when I left and was very proud of my purchase. Thank you Drivetime Team! Annette of Charlotte, NC Read more

From the moment we entered, until we drove off of the lot the representatives were extremely friendly, and amazingly helpful. Everyone really seemed liked they wanted to help me get in the vehicle I wanted, which I had never experienced at any other car dealership. So, thank you for all your help. 10/10. Will more than likely buy all future vehicles from you. Dylan of Greensberg, IN Read more

I had an awesome experience at the Marietta dealership. The entire staff was cordial and helpful. They were happy to answer all my questions and address my concerns. They had a good assortment of cars to choose from. I will recommend them to friends and family. Alvin of Snyrna, GA Read more

The employees at DriveTime are amazing and so helpful! They do what's best for the customer instead of just trying to push you towards a vehicle they want to sell! I will recommend DriveTime to as many people as I can! We love our new car!!! It is beautiful!!! Lindsay of Scottsburg, IN Read more

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