Hello, Thank you for taking the time to write a review. I am sincerely sorry for any frustration you have experienced due to these repair concerns. I want to assure you that any miscommunication was unintentional and that we want to assist our customers as best as...Read more
Hello, Thank you for reaching out to us with your concerns. I am sorry to hear that you experienced repair concerns with your vehicle so close to your original purchase date. For situations like yours, we rely upon the initial 30 days/1,500 miles limited warranty and...Read more
Hello Dante, Thank you for providing feedback about your experience at DriveTime. I am saddened your experience has given you a less than stellar feeling about DriveTime. I would like the opportunity to address our approval process, please know that we try our best to...Read more
No words other than, worst experience ever. The customer service reps are rude, the sales people are liars and so much more. Never again will I do business with t this company.
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Hi Daniel, I appreciate you taking the time to leave feedback regarding your recent interaction with DriveTime. I am truly sorry to hear that you decided to part ways with our company, and I want to sincerely apologize for any inconvenience or frustration that you are...Read more
I absolutely loved my experience at DriveTime!
I absolutely loved my experience at DriveTime! I drove my car (2015 Hyundai Accent) off the lot within just a few hours. I worked with Evan and he was an absolute pleasure to work with. I would definitely recommend DriveTime to anyone that is in the market for a new...Read more
Hello Chris, Thank you for taking the time to write a review about your DriveTime experience. I am sincerely sorry to hear that you are experiencing concerns with your vehicle. Please know that our goal is to ensure customers are pleased with their vehicle. To help...Read more
Hello Mattie, Thank you taking the time to provide feedback. I am sorry hear about the level of customer service you received. Please know, at DriveTime, our company policy for the purchase of a vehicle is that either the buyer or the co-buyer (if applicable) must have...Read more
Hi Kimberly, Thank you for taking the opportunity to leave a review. I am happy to hear that you are enjoying your vehicle, however it is truly unfortunate to hear that you are dissatisfied with your loan terms. DriveTime understands that many consumers are weary about...Read more
Hi Michaela, Thank you for taking the time to provide feedback about your DriveTime experience. I am saddened to hear that you are dissatisfied and would like the opportunity to address. I understand that you have incurred maintenance expenses on the vehicle and you...Read more
I didn't like
- Dont inspect the cars and dont stand behind the product
Hi Janet, Thank you for taking the time to leave a review. I am deeply sorry to hear that you are unhappy with your purchase thus far due to the engine issues you encountered shortly after sale. Please know that we attempt to avoid situations such as these by...Read more
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