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What Their Customers Are Saying
All testimonials are provided and verified by Drivetime. Verified testimonials on Pissed Consumer is a paid feature of the platform.

The drivetime in lakewood is the best dealership to go to to buy a car had an amazing experiance working with all of the staff bought a wonderful 2006 honda odyssey from them would highly recommend them to anyone looking to buy a car Read more

Everyone was great and easy to work with. No high pressure sales tactics and Crystal was able to find me the perfect car, for an affordable price, on pay cycles easy for me to make. Miche of Tampa, Florida Read more

Jordan did a wonderful job making me feel at ease and did everything to help us get our car. I will definitely go back for my next car. From all the sales staff was amazing. Gave us a great trade in for our car. It was fast and easy not like at most dealerships. Shaun of Las Vegas, Nevada Read more

Hello Victoria, Thank you for taking the time to write a review. I’m truly sorry that you are dissatisfied with your loan and with DriveTime. I want to assure you that we strive to be transparent with our customers when it comes to pricing. For this reason, we provide our pricing online as well as on each vehicle at our dealerships. To further demonstrate our transparency, we provide our customers a Federal Truth in Lending Disclosure. This... Read more

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Drivetime 's reply to:

Hi Nicolas, Thank you for bringing these concerns to my attention. I would first like to apologize for the inconvenience this matter has caused, as I completely understand the frustration with unexpected car repairs. Here at DriveTime, we want to ensure that each and every customer is satisfied with their chosen vehicle. To ensure that the vehicles we are offering our customers will be safe and reliable, they must undergo a multi-point... Read more

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Drivetime 's reply to:

Hello, I want to offer my sincerest apologies for the frustrations this matter has caused. Please know, DriveTime never wants our customers to feel as if they were given false information when it comes to the amount that will be paid for the vehicle or what their regular payment amounts are. I’d like to take a moment and address the concerns you have brought forth. DriveTime does not compete on price nor is it something that we hide. At the time... Read more

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Hi Ines, Thank you for bringing this matter to my attention. I would like to start off by apologizing that your experience at our Torrance location was not a positive one. Here at DriveTime, we want each and every person that walks through our doors to know that they are valued and we want to ensure that we are providing our customers with the highest level of service possible. Please know that we appreciate your feedback as it helps us to... Read more

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Hello Ashley, I want to thank you for taking the time out to write a review. I truly appreciate you bringing your concerns to my attention and I sincerely apologize about any frustration you have experienced. I want to assure you that it is our goal to provide reliable and affordable transportation options for all customers. To demonstrate this, we subject all vehicles to multiple-point inspections. At our Inspection Centers, ASE certified... Read more

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The drivetime in lakewood is the best dealership to go to to buy a car had an amazing experiance working with all of the staff bought a wonderful 2006 honda odyssey from them would highly recommend them to anyone looking to buy a car Read more

Drivetime 's reply to:

Resolved

Mary, I want to first thank you for taking the time out to leave a review, I am sincerely sorry to hear of the frustration this matter has caused. I assure you, when situations such as these are brought to our attention, my team and I will work diligently to find the best resolution. At DriveTime we never want our customers to feel the way that you are currently feeling. We understand that our customers come to us with the intent of not only... Read more

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Hello Brandon, Thank you for bringing this matter to my attention. I am very sorry to hear of the mechanical concerns you have experienced with your vehicle. I completely understand the frustration with unexpected car repairs and it is my goal to try and turn this experience around for you. To ensure that a vehicle meets our stringent standards, it must undergo and pass a thorough inspection prior to sale at one of our DriveTime Inspection... Read more

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Drivetime 's reply to:

Hello Tionne, Thank you for taking the time to write a review about your experience with us thus far. I am very saddened to hear of the issues you have encountered so shortly after purchase and I want to see how I may be of assistance. I understand that the concerns you have encountered have been the cause of some frustration, and I would like to try and turn things around for you. We strive to provide our customers with safe and reliable... Read more

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Drivetime 's reply to:

Hello Amy, Thank you for bringing these concerns to my attention. I am very sorry to hear of the mechanical concerns you have experienced with your vehicle so soon after sale, and I apologize for any frustration or inconvenience this has caused. Here at DriveTime, it is our goal to ensure that each and every customer has a positive and rewarding car buying experience. I understand that your concern is with the tires. I can assure you that before... Read more

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